U.S. Bank, Nicholasville Road Branch

Name:U.S. Bank, Nicholasville Road Branch
Full Service Brick and Mortar Office
Review:899 client reviews
Location:2020 Nicholasville Road
Lexington, KY 40503

Fayette County
View Other Branches
 
Phone:859-232-8181
Office Hours:Mon: 8:30 am to 5:00 pm
Tue: 8:30 am to 5:00 pm
Wed: 8:30 am to 5:00 pm
Thur: 8:30 am to 5:00 pm
Fri: 8:30 am to 6:00 pm
Sat: 9:00 am to 12:00 pm
Sun: Closed
Drive-up Hours:Mon: 8:30 am to 5:00 pm
Tue: 8:30 am to 5:00 pm
Wed: 8:30 am to 5:00 pm
Thur: 8:30 am to 5:00 pm
Fri: 8:30 am to 6:00 pm
Sat: 9:00 am to 12:00 pm
FDIC Cert:#6548
Established:1924-01-01


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3125, view all, view on map
Website:www.usbank.com
Total Assets:$453,023,045,000
Total Deposits:$350,952,197,000
Total Equity Capital:$46,996,544,000
Total Domestic Office Deposits:$320,952,865,000
Net Income:$3,455,397,000
Quarterly Net Income:$1,755,712,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:15%
Quarterly Return on Equity:15%
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Client Review

899 client reviews of U.S. Bank scored 2.5 out of 5.

Be Careful / Fact Check with Corporate
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Nicole701, Apr. 25, 2018

First of all, I’ve had a lot of good experiences with US Bank. I’ve banked with them for years, my car is with them, and overall have had extremely good interactions with their staff. But unfortunately with banking we have to be wary of who is out for your best interest and who is looking to hit their ‘numbers’. The banker that sits directly to the left of their front desk area (male, bleach blond hair) is someone you need to be wary of. When asked yes/no questions multiple times he will provide false information if he has something to gain. Check all policy with corporate. If something sounds weird - check. If he isn’t able to accomplish what you want but acts like opening another line of credit is the magical answer - get a second opinion. Basically: it’s always a good idea to learn as much as you can about your bank’s policies, and don’t trust this guy to help you.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Nicholasville Road Branch at Lexington, KY
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Rude customer service
Overall Rating
by pRINCESS3, Oct. 26, 2011

I'm not surprised to read these lousy reviews from this branch. I spoke to a sharp-tongued young woman yesterday who was going to relay a message to the bank manager to call me when she couldn't help with my question. I never got a return call from ANYONE. I made a check deposit for $86,000.00. The check was drawn from another local bank. They told me it could take from 5-10 business days to clear. On the 10th business day, my check was taken off hold but they returned it due to ISF and charged me $33.00. What a horrible way to treat customers. I am moving to another branch TODAY

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Nicholasville Road Branch at Lexington, KY
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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