U.S. Bank, MORENA BRANCH

Name:U.S. Bank, MORENA BRANCH
Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:5330 Napa St
San Diego, CA 92110

San Diego County
View Other Branches
 
Phone:619-785-5900
FDIC Cert:#6548
Established:03/24/1980


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2280, view all, view on map
Website:www.usbank.com
Total Assets:$669,425,523,000
Total Deposits:$539,446,021,000
Total Equity Capital:$61,590,731,000
Total Domestic Office Deposits:$532,825,419,000
Net Income:$1,411,196,000
Quarterly Net Income:$1,411,196,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

Best Bank in Town
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by RobHartman, Jan. 11, 2024

We switch all of our account to US Bank here in Shelbyville KY. Not a single complaint! They have treated us like we are their only customer! We will continue to bank with these fine folks!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, SHELBYVILLE BRANCH at Shelbyville, KY
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Very poor customer service
 1star Overall Rating
 1star Office Environment & Staff
by combblai, Dec. 15, 2023

This afternoon I came into office to change my bank account type. Waited for the bank associate to finish with a customer at her desk.  I thought the clerk at the window couldn’t help with this. After she finished with that person I asked kindly if I could be next. She nicely waved me back and said someone would help me soon. After completing some phone calls she left her desk to speak with a clerk at the front desk. When returning to her desk she went to the next couple in line who had just came in and asked them how she could help them, ignoring me. I asked her if I needed to come back at a different time. Again she said someone would help me shortly. At that point I realized she was not a person I could trust to help me. Walking back to my vehicle I also realized the couple she helped matched her race. Hopefully this wasn’t the reason she ignored me and hopefully she won’t get promoted as a result of this incident.

* this reviewer has be with this bank for >10 years
* this review was made on U.S. Bank, IDAHO FALLS BRANCH at Idaho Falls, ID
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Good
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Raouf, May. 01, 2023

have never been treated better by any banking establishment ever.. I have a home mortgage,checking,2 cd's, line of credit, and had a personal loan as well.It doesnt matter that I am in the red most of the time, I have always been treated with respect. The branch manager even took care of part of my final loan payment due to a misunderstanding on my part. I have always seen them flex and bend with any of my needs. They certainly have more to lose than I do should we part ways. I really love banking with US Bank. Even the people on the credit card side are amazing.. I dont think I have ever entered my home branch bank and not been acknowledged. Kuddos to Dan and his fabulous team from the tellers, Aubry,who is so awesome, to the loan specialists, Meagan, who is so much fun! Thank you Dan, you have no idea how grateful I am.

* this review was made on U.S. Bank, 102ND AND WASHINGTON BRANCH at Portland, OR
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