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U.S. Bank, MENOMONEE FALLS BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
The worst bank I've ever dealt with. All fraud.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Ryan, Nov. 03, 2011
I set up an account in June, with $40 in it. This was before i went off to Illinois. I had some money problems in 2011 with college and other financial issues. But I made it through most. The worst were when I used the last of my money on gas, that was the only time I ever used that card, when I had nothing else. I have two other banks that I use. Credit unions. However, the first time I overdrew my account I was NEVER notified. I found out one day while trying to close my account that it was in fact overdrawn and no one had told me, but that if I DID close it I would be fined $40. Neat. But that's not the end! When I got back from Illinois, I found that though I'd paid the overdraft fees, SUPRISE fees galore for being in the negative, once again I wasn't informed...this amounted to -$160+ in fees. So I tried to close my account again, arriving at the bank in the falls, I was 1 minute past closing time so I knocked on the door. I didn't FIGURE that they would accept me in to begin with, but a seemingly nice employee opened the door and asked what I wanted. I asked if I could close my account, his reply was a flat no, before he slammed the door and locked it. I wouldn't get the chance to close my account until later due to their terrible hours that forced me to rush from work to get there, or wait there 5 minutes before work started. Ridiculous. Now I have to make a special trip to go close my account again and again while they charge me more fees because they can. They cannot put a hold on my account. Needless to say I'm quite mad.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Menomonee Falls Branch at Menomonee Falls, WI
4 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Ryan, Nov. 03, 2011
I set up an account in June, with $40 in it. This was before i went off to Illinois. I had some money problems in 2011 with college and other financial issues. But I made it through most. The worst were when I used the last of my money on gas, that was the only time I ever used that card, when I had nothing else. I have two other banks that I use. Credit unions. However, the first time I overdrew my account I was NEVER notified. I found out one day while trying to close my account that it was in fact overdrawn and no one had told me, but that if I DID close it I would be fined $40. Neat. But that's not the end! When I got back from Illinois, I found that though I'd paid the overdraft fees, SUPRISE fees galore for being in the negative, once again I wasn't informed...this amounted to -$160+ in fees. So I tried to close my account again, arriving at the bank in the falls, I was 1 minute past closing time so I knocked on the door. I didn't FIGURE that they would accept me in to begin with, but a seemingly nice employee opened the door and asked what I wanted. I asked if I could close my account, his reply was a flat no, before he slammed the door and locked it. I wouldn't get the chance to close my account until later due to their terrible hours that forced me to rush from work to get there, or wait there 5 minutes before work started. Ridiculous. Now I have to make a special trip to go close my account again and again while they charge me more fees because they can. They cannot put a hold on my account. Needless to say I'm quite mad.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Menomonee Falls Branch at Menomonee Falls, WI
4 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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