U.S. Bank, Madras Branch

Name:U.S. Bank, Madras Branch
Full Service Brick and Mortar Office
Review:943 client reviews
Location:42 S.W. C Street
Madras, OR 97741

Jefferson County
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Phone:541-475-3811
FDIC Cert:#6548
Established:1945-08-11


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2290, view all, view on map
Website:www.usbank.com
Total Assets:$547,852,681,000
Total Deposits:$442,902,823,000
Total Equity Capital:$51,907,363,000
Total Domestic Office Deposits:$422,772,306,000
Net Income:$4,309,181,000
Quarterly Net Income:$2,003,700,000
Return on Assets:2%
Quarterly Return on Assets:1%
Return on Equity:17%
Quarterly Return on Equity:16%
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Client Review

943 client reviews of U.S. Bank scored 2.5 out of 5.

Business owner
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by embaressedforyou, Mar. 08, 2021

Incredibly rude treatment at drive up window.  I arrived at 4:15 and was told they closed at four.  I started to acknowledge but before I could say anything the teller cut me off saying: "I told you we closed at Four". She them turned off the light and walked away ignoring my attempt to speak to her.  I honked my horn and the assistant manager came to the window and without allowing me to comment said "We close at four."  I said I understood but that the teller was extremely rude.  She said was it "rude"  to tell you that we closed at four?
I said no, that was not the point but rather the way it was handled.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Madras Branch at Madras, OR
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