Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:42 Sw C St
Madras, OR 97741

Jefferson County
View Other Branches
FDIC Cert:#6548

The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2280, view all, view on map
Total Assets:$669,425,523,000
Total Deposits:$539,446,021,000
Total Equity Capital:$61,590,731,000
Total Domestic Office Deposits:$532,825,419,000
Net Income:$1,411,196,000
Quarterly Net Income:$1,411,196,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%

Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

Business owner
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 2star Other Services
by embaressedforyou, Mar. 08, 2021

Incredibly rude treatment at drive up window.  I arrived at 4:15 and was told they closed at four.  I started to acknowledge but before I could say anything the teller cut me off saying: "I told you we closed at Four". She them turned off the light and walked away ignoring my attempt to speak to her.  I honked my horn and the assistant manager came to the window and without allowing me to comment said "We close at four."  I said I understood but that the teller was extremely rude.  She said was it "rude"  to tell you that we closed at four?
I said no, that was not the point but rather the way it was handled.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Madras Branch at Madras, OR
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