U.S. Bank, Little Falls Eastgate Branch

Name:U.S. Bank, Little Falls Eastgate Branch
Full Service Retail Office
Review:926 client reviews
Location:1101 Second Avenue Northeast
Little Falls, MN 56345

Morrison County
View Other Branches
 
Phone:320-632-9214
FDIC Cert:#6548
Established:1989-10-30


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2872, view all, view on map
Website:www.usbank.com
Total Assets:$477,393,605,000
Total Deposits:$372,420,581,000
Total Equity Capital:$49,631,152,000
Total Domestic Office Deposits:$350,821,446,000
Net Income:$5,432,622,000
Quarterly Net Income:$1,911,991,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:15%
Quarterly Return on Equity:16%
 More...


Client Review

926 client reviews of U.S. Bank scored 2.5 out of 5.

moron personal banker
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Angycustomer, Jan. 25, 2020

I just went into open a sizable CD for my disabled mother. I called ahead of time to ensure I had all documents required.  The personal banker was completely inept. I presented her with all documents which had been prepared by an attorney, she was challenging me about the validity of the notary stamp, telling me she was a notary, and "knows the rules" ....  A monkey can be a notary if they complete the application correctly.  After sending to US Bank ops dept they confirmed it was correct and she finally started opening the account.  Then she repeatedly got the names and address wrong despite me repeating it several times and over annunciating so she would get it right.  Then she attempted to collect KYC information and challenged me about my mother's income (not mandatory to open an account) when I told her that I the figure I gave her was correct, she insisted it wasn't and she would get in trouble when the direct deposit comes in...mind  you, I was opening a CD, the does not allow direct deposit.  Finally after an hour I gave up and went to Signature Bank down the block and was in and out in 15 minutes, staff there was very nice and competent.     

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Norwood Park Branch at Chicago, IL
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Professor; Retired Software Engineer / Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BeavertonCougar, Jan. 21, 2020

The people are very personable, professional, polite, practical, purposeful. The bank won our mortgage when we remodeled. The manager in the office greets me by name. This is where I choose to bank.  You can bank on it.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, 158th And Walker Branch at Beaverton, OR
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Frustrated
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GrandmaL, Jan. 15, 2020

I have a first and second mortgage with this bank and I have limited time on my lunch to make my payments.  I waited 20 minutes at the drive thru to be waited on.  ONE TELLER for lobby and drive thru during lunch hour.  It wouldn't matter if I went inside because then you have to wait til the ONE TELLER is done with drive thru!!!!  Your bank at this location needs 2 tellers at all times.  When I arrived in the drive thru there were 3 cars already in line.  I waited.  No one moved.  I looked in the window and the canisters were still in the holding station.  No one was even working on them.  Then I looked and there was one teller attending to the lobby customers.  No one at the window.  We continued to wait.  When she was finished with them, then she came to the window.  Apologized of course, but she shouldn't have to.  It's lunch hour, people are taking their lunches and running errands.  You are supposed to provide a service that makes life a little easier for your patrons.  There should be 2 tellers at all times.   

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Leadington Branch at Park Hills, MO
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Pine Country Bank (0.2 miles)
Full Service Brick and Mortar Office
1201 1st Avenue Ne
Little Falls, MN 56345
U.S. Bank, Little Falls Drive Up Branch (0.5 miles)
Limited Service Facility Office
119 2nd Street Northeast
Little Falls, MN 56345
U.S. Bank, Little Falls Main Branch (0.6 miles)
Full Service Brick and Mortar Office
101 East Broadway
Little Falls, MN 56345
Bank of the West, Little Falls Branch (0.7 miles)
Full Service Brick and Mortar Office
65 East Broadway
Little Falls, MN 56345

More