U.S. Bank, LAKE GROVE BRANCH

Name:U.S. Bank, LAKE GROVE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:16480 Boones Ferry Rd
Lake Oswego, OR 97035

Clackamas County
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Phone:503-635-4441
FDIC Cert:#6548
Established:06/15/1976


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

WORST banking experience I have EVER had
 1star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by TrevorBriggs, Aug. 20, 2014

I do not have an account with US Bank,and after today I NEVER will. I had a STATE of Oregon issued check in the amount of $7400,that was stamped with payable through US BANK. I went into this branch because it is the closest to my residence to get it cashed. I walked in and was told since I didn't have an account they would need a thumbprint,no problem.After that the lady told me I would have to pay $5.00 to cash it,no problem. Then she came back and informed me that the bank did not have enough large bills to cash it,no problem.I told her twenty's would be fine because I was going right across the street to Wells Fargo to deposit it in my wife's account. She came back with my $7,400 in twenty's. She then told me that she would need to get an override with her manager because my STATE of OREGON issued driver's license was too new.I just had a birthday and my license expired in June so I had my license renewed in July.Then the manager came out to inform me that the bank did not have enough money to cover cashing my $7400 STATE issued check. Instead of informing me of any other options they told me basically to leave. So, I did, and went across the street to WELLS FARGO and opened my own account and deposited the money and had a POSITIVE experience with WELLS FARGO. I will NEVER RECOMMEND US BANK to ANYONE in the future. It was by far the MOST NEGATIVE EXPERIENCE I HAVE EVER HAD!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lake Grove Branch at Lake Oswego, OR
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1 comment. Add a comment

by bnathaniel 2014-08-23 21:24:08
your reaction is funny.

it's an in store branch, the smaller the branch, the lower the limits on cash on hand for security purposes. also, newly issued ID's are more at risk for being fraudulent (think new passports, with no stamps) the always require a closer eye. 7400, is a big check. surely enough if something goes wrong for said employee to lose his/her job over. See both sides of a situation, and you'll surely walk a better path.

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