U.S. Bank, HUALAPAI BRANCH
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958 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2234, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $664,923,875,000 |
| Total Deposits: | $533,847,174,000 |
| Total Equity Capital: | $62,159,780,000 |
| Total Domestic Office Deposits: | $527,189,102,000 |
| Net Income: | $3,026,917,000 |
| Quarterly Net Income: | $1,615,721,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
958 client reviews of U.S. Bank scored 2.5 out of 5.
Where did service go...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rodeo2510, Mar. 31, 2011
I was with US Bank for over 8 years and never really had any serious complaints. However, it seems like there's been a slow decline in good customer service and the fees are signs of the time. Now is the time to look for more competitive rates for the services that banks and credit unions offer. More automation has meant less face to face contact with the customers and they used to know my name or at least act as if I was important when I stepped up to the window. Now, it's get the order and move quickly to the next without any care for who I am and what needs I may have.
I was looking to place some monies that I got as an inheritance in the bank and asked for advice and was told that it was up to me and the information on their CDs was on the brochures at the rack.
No more extra service and I took the monies to another bank. Come on, US Bank, take care of your old timers and they'll stay with you.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hualapai Branch at Las Vegas, NV
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rodeo2510, Mar. 31, 2011
I was with US Bank for over 8 years and never really had any serious complaints. However, it seems like there's been a slow decline in good customer service and the fees are signs of the time. Now is the time to look for more competitive rates for the services that banks and credit unions offer. More automation has meant less face to face contact with the customers and they used to know my name or at least act as if I was important when I stepped up to the window. Now, it's get the order and move quickly to the next without any care for who I am and what needs I may have.
I was looking to place some monies that I got as an inheritance in the bank and asked for advice and was told that it was up to me and the information on their CDs was on the brochures at the rack.
No more extra service and I took the monies to another bank. Come on, US Bank, take care of your old timers and they'll stay with you.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hualapai Branch at Las Vegas, NV
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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