U.S. Bank, Hot Springs Mall Branch

Name:U.S. Bank, Hot Springs Mall Branch
Full Service Brick and Mortar Office
Review:932 client reviews
Location:4451 Central Avenue
Hot Springs National Park, AR 71913

Garland County
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Phone:501-321-5050
FDIC Cert:#6548
Established:1992-03-01


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2789, view all, view on map
Website:www.usbank.com
Total Assets:$533,129,091,000
Total Deposits:$405,823,094,000
Total Equity Capital:$50,418,022,000
Total Domestic Office Deposits:$377,114,581,000
Net Income:$1,123,393,000
Quarterly Net Income:$1,123,393,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

932 client reviews of U.S. Bank scored 2.5 out of 5.

Reliable long-time loyal customer cancels because of customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Kiger, Jul. 09, 2015

Refinanced vehicle through usbank in 2004 and they list title when was paid off! Call about and no records??  Deposited A $2000 check from relative. It took 3 days to clear and manager wouldn't take overdraft fees off! Manager also would not return phone calls to explain charges for two days and still no callback!  After time usbank went downhill  with service sadly.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hot Springs Mall Branch at Hot Springs National Park, AR
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Marie2010 2016-02-08 13:11:07
I completely agree about the service going downhill. The mall branch has absolutely no customer service skills and zero understanding of humanity.

All Reviews...

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