U.S. Bank, Highwood Branch
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938 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 1863-07-13 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | U S Bcorp |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2371, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $544,774,160,000 |
| Total Deposits: | $442,835,836,000 |
| Total Equity Capital: | $52,588,714,000 |
| Total Domestic Office Deposits: | $420,200,774,000 |
| Net Income: | $4,960,627,000 |
| Quarterly Net Income: | $1,557,190,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
938 client reviews of U.S. Bank scored 2.5 out of 5.
Love this Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HappyCustomerPDX, Mar. 11, 2021
A big thank you to Tom, LeAnna, and Ashley for always being warm and welcoming. This team always responds quickly and goes the extra mile every time I come in, rain or shine. I’m a very happy customer because of this branch. Keep up the good work.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 42nd And Alberta Branch at Portland, OR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HappyCustomerPDX, Mar. 11, 2021
A big thank you to Tom, LeAnna, and Ashley for always being warm and welcoming. This team always responds quickly and goes the extra mile every time I come in, rain or shine. I’m a very happy customer because of this branch. Keep up the good work.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 42nd And Alberta Branch at Portland, OR
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Business owner
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by embaressedforyou, Mar. 08, 2021
Incredibly rude treatment at drive up window. I arrived at 4:15 and was told they closed at four. I started to acknowledge but before I could say anything the teller cut me off saying: "I told you we closed at Four". She them turned off the light and walked away ignoring my attempt to speak to her. I honked my horn and the assistant manager came to the window and without allowing me to comment said "We close at four." I said I understood but that the teller was extremely rude. She said was it "rude" to tell you that we closed at four?
I said no, that was not the point but rather the way it was handled.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Madras Branch at Madras, OR
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby embaressedforyou, Mar. 08, 2021
Incredibly rude treatment at drive up window. I arrived at 4:15 and was told they closed at four. I started to acknowledge but before I could say anything the teller cut me off saying: "I told you we closed at Four". She them turned off the light and walked away ignoring my attempt to speak to her. I honked my horn and the assistant manager came to the window and without allowing me to comment said "We close at four." I said I understood but that the teller was extremely rude. She said was it "rude" to tell you that we closed at four?
I said no, that was not the point but rather the way it was handled.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Madras Branch at Madras, OR
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Good limited service
Overall Rating
by Oeoaa74, Jan. 24, 2021
I scheduled an appointment to close an account. Made it the previous day. Appointment went relatively quick. The banker, Mr. Suarez, was friendly and professional.
I've been with US Bank for about 15 years. I've not had a bad experience in that timeframe.
T
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, The Rookery Building Branch at Chicago, IL
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Overall Ratingby Oeoaa74, Jan. 24, 2021
I scheduled an appointment to close an account. Made it the previous day. Appointment went relatively quick. The banker, Mr. Suarez, was friendly and professional.
I've been with US Bank for about 15 years. I've not had a bad experience in that timeframe.
T
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, The Rookery Building Branch at Chicago, IL
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