U.S. Bank, HIGHLANDS RANCH BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Inefficient and Unhelpful
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by WhyaUSBCustomer, May. 14, 2012
Staff talks a good and helpful story but fails to follow through and is ineffective in efficiently solving relatively simple account problems. No one appears to be in charge. Management seems untrained and lackadaisical and interested in bank profit as opposed to good, effective customer service. Fees are high and service is poor. Unfortunately, such poor service is becoming the standard for the banking industry.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Highlands Ranch Branch at Littleton, CO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby WhyaUSBCustomer, May. 14, 2012
Staff talks a good and helpful story but fails to follow through and is ineffective in efficiently solving relatively simple account problems. No one appears to be in charge. Management seems untrained and lackadaisical and interested in bank profit as opposed to good, effective customer service. Fees are high and service is poor. Unfortunately, such poor service is becoming the standard for the banking industry.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Highlands Ranch Branch at Littleton, CO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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