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U.S. Bank, HENDERSONVILLE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Branch Manager Ryan is a jerk
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Josh1234, Feb. 19, 2016
US Bank has repeatedly placed holds on my funds for any reason they can find. Despite the fact that it's PERFECTLY LEGAL and not regulated by federal restrictions, the branch manager ,Ryan, personally placed a hold on a check deposited at another branch, and refused to call he financial company to verify the check was good. He did this because the check was made to me, and I placed it in a business account that I own and am the only signer on. I have done this multiple times without issue, specifically at that branch, and pointed this out on my account statement. He held over 20K of my money with the additional 7 day hold. I'm closing my account as soon as funds clear. I can forgive all of this, except being talked to in a condescending manner, and being treated like I'm just an account number and my business does not matter. I have zero tolerance for businesses who simply don't care about their customers. I realize US Bank couldn't care less about me or my business, but I deeply regret ever stepping foot in this branch. If I could go back, I'd avoid this branch at all cost. RUN AWAY!!!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Hendersonville Branch at Hendersonville, TN
11 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Josh1234, Feb. 19, 2016
US Bank has repeatedly placed holds on my funds for any reason they can find. Despite the fact that it's PERFECTLY LEGAL and not regulated by federal restrictions, the branch manager ,Ryan, personally placed a hold on a check deposited at another branch, and refused to call he financial company to verify the check was good. He did this because the check was made to me, and I placed it in a business account that I own and am the only signer on. I have done this multiple times without issue, specifically at that branch, and pointed this out on my account statement. He held over 20K of my money with the additional 7 day hold. I'm closing my account as soon as funds clear. I can forgive all of this, except being talked to in a condescending manner, and being treated like I'm just an account number and my business does not matter. I have zero tolerance for businesses who simply don't care about their customers. I realize US Bank couldn't care less about me or my business, but I deeply regret ever stepping foot in this branch. If I could go back, I'd avoid this branch at all cost. RUN AWAY!!!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Hendersonville Branch at Hendersonville, TN
11 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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