U.S. Bank, HENDERSONVILLE BRANCH

Name:U.S. Bank, HENDERSONVILLE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star958 client reviews
Location:169 E Main St
Hendersonville, TN 37075

Sumner County
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Phone:615-826-7800
FDIC Cert:#6548
Established:01/02/1969


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2234, view all, view on map
Website:www.usbank.com
Total Assets:$664,923,875,000
Total Deposits:$533,847,174,000
Total Equity Capital:$62,159,780,000
Total Domestic Office Deposits:$527,189,102,000
Net Income:$3,026,917,000
Quarterly Net Income:$1,615,721,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
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Client Review

958 client reviews of U.S. Bank scored 2.5 out of 5.

Branch Manager Ryan is a jerk
 1star Overall Rating
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Josh1234, Feb. 19, 2016

US Bank has repeatedly placed holds on my funds for any reason they can find. Despite the fact that it's PERFECTLY LEGAL and not regulated by federal restrictions, the branch manager ,Ryan, personally placed a hold on a check deposited at another branch, and refused to call he financial company to verify the check was good. He did this because the check was made to me, and I placed it in a business account that I own and am the only signer on. I have done this multiple times without issue, specifically at that branch, and pointed this out on my account statement. He held over 20K of my money with the additional 7 day hold. I'm closing my account as soon as funds clear. I can forgive all of this, except being talked to in a condescending manner, and being treated like I'm just an account number and my business does not matter. I have zero tolerance for businesses who simply don't care about their customers. I realize US Bank couldn't care less about me or my business, but I deeply regret ever stepping foot in this branch. If I could go back, I'd avoid this branch at all cost. RUN AWAY!!!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Hendersonville Branch at Hendersonville, TN
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