U.S. Bank, GRANITE CITY BRANCH

I was misinformed by two employees at the US Bank branch(Zack(Granite City Branch) & Karen Cervantez(Customer Service)that my account would NOT be closed due to a $12.17 over draft fee to allow my payroll check to be direct deposited into my checking account in which the only amount that would be automatically deducted from my direct deposit would be the over draft fee of $12.17.  I go to my ATM to find that my account had been closed prior to my payroll check being direct deposited into my checking account.  I spoke with numerous people including the bank manager who was  NOT only unwilling to cooperate with me regarding this but also informed me that there would be an additional fee of $30.00 for cancello me for the misinformation.  The bank manager also made me fee beneath her that I had an overdraft fee of $12.17! I have had this account for several years and have not had any complications with my accounts(checking and savings).  I had spoke with the charge off department(G which was willing to write off the $12.17 and $30.00 cancellation fee but the bank Manager(Roberta Gibson)would NOT open my account to unless I could prove to her that I was misinformed of the closing of my account.  I spoke with the Customer Service Supervisor(Jason Spaw)who informed me that the Customer Service Representative(Karen Cervontez)does not have any recollection of speaking with me a week ago as she speaks with a lot of customers on a daily basis. I inquired if the incoming calls were ever recorded and was informed only about ten percent.  I do NOT want to reopen my accounts(checking and savings)with this institute EVER again if this is how this establishment conducts business as I do NOT trust this institute to place my hard working money into. This has caused undo hardship as now my payroll check has been sent back to my employer's headquarters which is in New Jersey so that it can be mailed to my employer.  I will pay the $12.17 overdraft fee but I refuse to pay the $30.00 cancellation fee since I was misinformed!