U.S. Bank, Glen Carbon Branch

Name:U.S. Bank, Glen Carbon Branch
Full Service Brick and Mortar Office
Review:891 client reviews
Location:3601 South State Route 159
Glen Carbon, IL 62034

Madison County
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FDIC Cert:#6548

The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3151, view all, view on map
Total Assets:$452,255,735,000
Total Deposits:$355,061,230,000
Total Equity Capital:$46,356,256,000
Total Domestic Office Deposits:$322,615,526,000
Net Income:$1,699,685,000
Quarterly Net Income:$1,699,685,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:15%
Quarterly Return on Equity:15%

Client Review

891 client reviews of U.S. Bank scored 2.5 out of 5.

Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Chad1121, May. 18, 2012

If I could have given them zero stars, I would have, but there was no option.  The staff is completely useless, the senior manger, Simeon, has no knowledge of what he is actually doing or saying.  He tells you what you want to hear, not what is truthful.  I can not believe how poorly they treat there customers.  They do not care about you.  I would suggest any other bank but this one.  DO NOT USE US BANK!! PERIOD!! YOU MIGHT AS WELL SHRED UP YOUR MONEY AND THROW IT AWAY!! They charge you for everything!! Processing fees, low balance fees, fees after fees after fees.  AVOID US BANK!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Glen Carbon Branch at Glen Carbon, IL
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