U.S. Bank, Five Points Branch

Name:U.S. Bank, Five Points Branch
Full Service Brick and Mortar Office
Review:943 client reviews
Location:2701 Welton Street
Denver, CO 80205

Denver County
View Other Branches
 
Phone:303-298-7794
FDIC Cert:#6548
Established:1991-09-16


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2256, view all, view on map
Website:www.usbank.com
Total Assets:$577,543,938,000
Total Deposits:$473,053,504,000
Total Equity Capital:$45,596,405,000
Total Domestic Office Deposits:$455,845,870,000
Net Income:$1,561,964,000
Quarterly Net Income:$1,561,964,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

943 client reviews of U.S. Bank scored 2.5 out of 5.

Flipper
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Rayco, Apr. 22, 2014

I went to this branch to make a business wire transfer on 4/21/14 and the Banker said he was too busy and I had to go to another branch. This branch wasn't even busy when I walked in. I was so upset because this was a business transaction.  What a shame I had to go to another branch and I just live down the street. If this happens again I'm closing my personal, business and investment accounts and taking my business somewhere else. This Banker must of had too many eggs for Easter.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Five Points Branch at Denver, CO
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by citigirl 2014-04-23 16:20:06
I tried to open a plain savings account. I was forced to open a checking account as well. I told the rep I had an active checking account at another bank. Instead of sending me an ATM card, she sent me a checking account card which I cannot use. I finally was able to close the checking account. She gave me a form with info on it to contact my branch by phone, but she never wrote the phone number in the space provided. She promised that $50 would go into my  a/c for opening a savings account. Instead, I received a gift card. Nothing is as promised in this strange branch. Sorry I ever opened an account here. I'm worried that they may make more serious mistakes regarding my account. Avoid doing business with this branch if possible.
Dr.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ggardner, Mar. 12, 2013

Don't get a loan or re-fi from U.S. Bank.  I'm switching to a Credit Union. U.S. Bank took/ "stole" nearly $600 from me for an appraisal that they admitted was completely inappropriate/ ridiculous.  They promised to pay for another appraisal.. but lied.  I am filing a DORA complaint and a complaint with the Federal Office of the Comptroller... I would recommend doing that if you have similar issues.  I also have issues with the fact that the waiting lines at "white" U.S. Bank locations are much, much shorter than in minority areas...shameful.  Perhaps other complaints should be filed against U.S. Bank...Move your money asap to a community bank or credit union!      

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Five Points Branch at Denver, CO
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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