Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:1815 University Dr S
Fargo, ND 58103

Cass County
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FDIC Cert:#6548

The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2280, view all, view on map
Total Assets:$669,425,523,000
Total Deposits:$539,446,021,000
Total Equity Capital:$61,590,731,000
Total Domestic Office Deposits:$532,825,419,000
Net Income:$1,411,196,000
Quarterly Net Income:$1,411,196,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%

Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

Savings Councilor
 5star Overall Rating
 5star Office Environment & Staff
by clancy, Sep. 13, 2013

Today, I was at the S. Fargo branch & visited with the female savings councilor. I had overdrawn my checking account & wanted to come in to pay back the money I owed. She was so very nice to me. I left the bank so relieved & happy. US Bank has always had very good service whenever we have been in there.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fargo South Branch at Fargo, ND
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by UNIQUE1 2013-09-17 15:18:59
I was at the Swansea Schnucks branch and was treated important and valueable as usual. I asked for a notary the young lady told me that it was only one there which we both noticed was busy happily assissting other important members so she redirected me to another branch for assisstance. AND WHAT DA YOU KNOW??? THE RUDEST BRANCH I HAD EVER VISITED NEARLY THE WHOLE BANK. I asked for a notary and MISS IMPORTANT MOLLY  who's NOT A NOTARY tells me to come forward to the window. She goes on to ask do I have an account I told her yes a savings. She says a savings is not considered an account and it must be checking or some sort (CONFUSED) I had NEVER heard that before. So I ask to speak to management NO ONE IS AVAILABLE( NOT SURPIRISED) So then I was directed to MIZZ BRITTNI COOK, she tells me I don't have ANY accounts and I have been charged off ( CONFUSED) again. I just left a branch that had cashed a small check for me which they do every week WHERE IS ALL OF THIS ATTITUDE coming from from this branch. I thought truly their customers couldn't be happy, so I wanted to contact the Branch Manager Shirley Koenig. YEP WOW STRIKE 3!!!!!!!! I am very disappointed at this branch and I will never return again. Good luck to their frequent customers.Funny thing??? My daughter is a teller supervisor and a notary but I respect the rule....Workers can't work on their relatives accounts.

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