U.S. Bank, Fairview @ Cole Branch

Name:U.S. Bank, Fairview @ Cole Branch
Full Service Brick and Mortar Office
Review:943 client reviews
Location:7230 Fairview Avenue
Boise, ID 83704

Ada County
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Phone:208-373-8950
FDIC Cert:#6548
Established:1972-08-18


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2256, view all, view on map
Website:www.usbank.com
Total Assets:$577,543,938,000
Total Deposits:$473,053,504,000
Total Equity Capital:$45,596,405,000
Total Domestic Office Deposits:$455,845,870,000
Net Income:$1,561,964,000
Quarterly Net Income:$1,561,964,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

943 client reviews of U.S. Bank scored 2.5 out of 5.

The banker with blonde curly hair
Overall Rating
by 20144, Jan. 09, 2014

My fiance and I often go into the branch on Cole and Fairivew, as it is closest to our house. The lady that sits at the desk at the very front of the room (closest to the tellers) with blonde curly hair and glasses is very rude and snappy. As our credit has grown, we came in to apply for a  few credit cards with her. As she was reviewing our options, she seemed to be in a rush and did not explain the choices for the credit cards thoroughly. When I asked questions about the card, she seemed very irritated and impatient. She gave us the handout and left us to read it ourselves without taking the time to explain it with us. I felt like a burden and wanted to leave as soon as possible.   
  We walked in hoping to apply for credit cards but instead, we left feeling unwelcome and unsatisfied. We ended up going to another branch on Franklin and Emerald and applied for credit cards with someone who was much more patient and helpful. We were extremely upset by this woman's attitude and will NOT be stepping a foot in that branch again. We have never been dissatisfied with U.S Bank's customer service until we experienced such a rude and an unwelcome experience with her

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fairview @ Cole Branch at Boise, ID
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