U.S. Bank, Eastlake Branch

Name:U.S. Bank, Eastlake Branch
Full Service Brick and Mortar Office
Review:938 client reviews
Location:970 Eastlake Parkway, Suite 101
Chula Vista, CA 91914

San Diego County
View Other Branches
 
Phone:619-482-5340
FDIC Cert:#6548
Established:2008-07-28


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2371, view all, view on map
Website:www.usbank.com
Total Assets:$544,774,160,000
Total Deposits:$442,835,836,000
Total Equity Capital:$52,588,714,000
Total Domestic Office Deposits:$420,200,774,000
Net Income:$4,960,627,000
Quarterly Net Income:$1,557,190,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:12%
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Client Review

938 client reviews of U.S. Bank scored 2.5 out of 5.

Poor customer service today
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sunny17, Jun. 28, 2019

Today was my first experience of having poor customer service from a female teller.
When a customer nicely asks to break her $60 to “good” $5s, is it so hard of a request?  Is it so hard to reply, “I’ll see what I have and I can also check if we have good bills in the back.  Instead, I got, “This is all I have.”  

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Eastlake Branch at Chula Vista, CA
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