U.S. Bank, DOUGLAS SQUARE BRANCH

Name:U.S. Bank, DOUGLAS SQUARE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star958 client reviews
Location:1599 Ne Douglas St
Lees Summit, MO 64086

Jackson County
View Other Branches
 
Phone:816-521-3220
FDIC Cert:#6548
Established:07/01/2000


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2234, view all, view on map
Website:www.usbank.com
Total Assets:$664,923,875,000
Total Deposits:$533,847,174,000
Total Equity Capital:$62,159,780,000
Total Domestic Office Deposits:$527,189,102,000
Net Income:$3,026,917,000
Quarterly Net Income:$1,615,721,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
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Client Review

958 client reviews of U.S. Bank scored 2.5 out of 5.

Rude Customer Service
 1star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by AshleighW, Mar. 24, 2016

There is a blonde (not Ashley) that works Drive thru lane. She is so RUDE. You pull up she opens the commercial lane box you put your cash order or check in it & she takes it doesnt say one word to you. When your done you have to guess your done cause she doesnt even say bye or "Have a nice day". I dont usually complain but this was the 3rd time. Maybe she should use all that makeup she wears on her personality! Dalton and Paula & Ashley are ALWAYS so friendly then you get service from this SNOB!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Douglas Square Branch at Lees Summit, MO
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by stonefinder1 2016-03-30 14:42:57
there is no drive through lane at this branch its all inside the store
by dodgechik2004 2016-04-02 16:01:15
A minor correction to the previous comment stating that there is not a drive thru lane.  This is the branch I use the most, and it does have a teller drive thru - but it does Not have a drive thru ATM machine.  The only ATM at this location is inside the Krogers store.

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