U.S. Bank, Casper Branch

Name:U.S. Bank, Casper Branch
Full Service Brick and Mortar Office
Review:891 client reviews
Location:435 West First Street
Casper, WY 82601

Natrona County
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Phone:307-473-2324
Office Hours:Mon: 9:00 am to 4:00 pm
Tue: 9:00 am to 4:00 pm
Wed: 9:00 am to 4:00 pm
Thur: 9:00 am to 4:00 pm
Fri: 9:00 am to 4:00 pm
Sat: Closed
Sun: Closed
Drive-up Hours:Mon: 8:00 am to 5:00 pm
Tue: 8:00 am to 5:00 pm
Wed: 8:00 am to 5:00 pm
Thur: 8:00 am to 5:00 pm
Fri: 8:00 am to 6:00 pm
FDIC Cert:#6548
Established:1960-09-26


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3151, view all, view on map
Website:www.usbank.com
Total Assets:$452,255,735,000
Total Deposits:$355,061,230,000
Total Equity Capital:$46,356,256,000
Total Domestic Office Deposits:$322,615,526,000
Net Income:$1,699,685,000
Quarterly Net Income:$1,699,685,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:15%
Quarterly Return on Equity:15%
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Client Review

891 client reviews of U.S. Bank scored 2.5 out of 5.

Amazing experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bernadettevw, Jun. 13, 2018

Came in to talk about a money market account and switching who the primary is on a joint brokerage account. Jesus was beyond amazing in taking the time to thoroughly explain every detail so we understood as well as calling people to find out the specific information we were asking about! Best bank experience we have ever had to date. Thank you Jesus!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Butler Branch at Butler, WI
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Doesn't pay to have military account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NMCB7, Jun. 13, 2018

Just found out all military accounts will start paying fees on checks and money orders. Moving all my money to another bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Klamath Falls Branch at Klamath Falls, OR
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Rudest people living on the planet.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jonandkate, Jun. 05, 2018

Alright so we have been with us bank for 8 years and they took 7 $36 overdraft fees out in 3 days. Obviously kinda out fault, but we wanted to talk to them about our options. So both the manager and branch manager were the most horrid people to deal with. Rude as all hell, talk to us like we were idiots, told us to go bank at ent, and told us to get out of the bank. Voices were never raised, we were just trying to work out a deal or something. Us bank is alright, but these horrible people at the canon city branch are the worst people I have ever had to deal with. Stuck up entitled old ladies. Get over yourself. And I see alot of other reviews saying g the same thing. Us bank, why dont you fix this issue? Rude people have NO use in the customer service industry. Thank you.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Canon City Branch at Canon City, CO
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All Reviews...

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