U.S. Bank, BURNSVILLE SOUTH BRANCH

Name:U.S. Bank, BURNSVILLE SOUTH BRANCH
Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:900 County Road 42 W
Burnsville, MN 55337

Dakota County
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Phone:952-890-8500
FDIC Cert:#6548
Established:05/02/1977


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
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Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

24 year customer shopping for another bank!!!
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 2star Other Services
by 21yearswithusbank, May. 12, 2015

Customer service no longer exists at US bank! While inside the bank I have timed 2 personal bankers having a personal conversation for up to 7 minutes while 2 of us are waiting for a banker. No more free checking unless you have over a thousand directly deposited monthly. Need a new card? You won't get the one you chose.Have fraud on your account? I called the source directly & got 5 months refund.The bank said they should have handled it,I said how many months back would you refund me? They said 3 months. And who is the banker here? They didn't even suggest I report it to the police or credit reporting agencies!oh & US bank allowed the fraud to clear my checking a FAKE name but my account!Equifax will give victims of identity theft a fraud alert for free for 90 days to 7 years.866-640-2273. The bank used to be awesome like they really cared. Not anymore, even when I have used their phone line their tone is apathetic. My only decent experience is the ATM.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Burnsville South Branch at Burnsville, MN
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