U.S. Bank, BAKERSFIELD BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Deposits & Withdrawals
Overall Rating
Office Environment & Staff
Waiting Time
by crazygrandma, May. 29, 2018
Today a friend tried to deposit $2500.00 into my account and was told that they could not accept cash. What? Since when does a bank not take cash. He followed their instructions, obtained a cashiers check and made the deposit. I went to the bank (different city) and tried to withdrawal the $2500.00 and was told I could only get $570.19. They said they have to wait for the cashiers check to clear. I'm confused!! Isn't a cashiers check the same as cash? And why can one NOT deposit cash into ones account? On top of that the Branch Manager Richard Rojas had the nerve to tell me that one of the reasons for the hold was that there had been no activity on my account for 3 months. Seriously? The fact that a bank refuses to deposit cash, insist on cashiers checks and them holds the account holders funds for 1-2 days is absolutely wrong. You are not a bank as long as you do business this way. I will close my account tomorrow as stated because they refused to close it today.
Katherine Legault
* this reviewer has be with this bank for 3 - 10 years
* this review was made on U.S. Bank, Bakersfield Branch at Bakersfield, CA
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Overall Rating Office Environment & Staff Waiting Timeby crazygrandma, May. 29, 2018
Today a friend tried to deposit $2500.00 into my account and was told that they could not accept cash. What? Since when does a bank not take cash. He followed their instructions, obtained a cashiers check and made the deposit. I went to the bank (different city) and tried to withdrawal the $2500.00 and was told I could only get $570.19. They said they have to wait for the cashiers check to clear. I'm confused!! Isn't a cashiers check the same as cash? And why can one NOT deposit cash into ones account? On top of that the Branch Manager Richard Rojas had the nerve to tell me that one of the reasons for the hold was that there had been no activity on my account for 3 months. Seriously? The fact that a bank refuses to deposit cash, insist on cashiers checks and them holds the account holders funds for 1-2 days is absolutely wrong. You are not a bank as long as you do business this way. I will close my account tomorrow as stated because they refused to close it today.
Katherine Legault
* this reviewer has be with this bank for 3 - 10 years
* this review was made on U.S. Bank, Bakersfield Branch at Bakersfield, CA
Was this review helpful to you? Yes, No Report Abuse
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kept my money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by lillycr13, Jan. 24, 2014
I went on to cash a financial aid check here for the first time, because my school switched over to this bank. Well the lady gave me my money and cpunted it oit in a very odd way putting it in piles. She lost me with whay she was doing. So then she started offering me an account. I said no, she took my info to put me in the system. She gave me my money, i put it in my wallet. Took my wallet and stuffed it into a little compartment in mu trunk. Whrn i got home i counted the money anf i was a hundred dollars short!! Went back to the bank to try to solve this and they refused to fix it. They were rude enough to tell me it was mu fault for not maling sure theu counted the money correctly. Worst service ever. Do not go there. Save your money and trouble.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Bakersfield Branch at Bakersfield, CA
6 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lillycr13, Jan. 24, 2014
I went on to cash a financial aid check here for the first time, because my school switched over to this bank. Well the lady gave me my money and cpunted it oit in a very odd way putting it in piles. She lost me with whay she was doing. So then she started offering me an account. I said no, she took my info to put me in the system. She gave me my money, i put it in my wallet. Took my wallet and stuffed it into a little compartment in mu trunk. Whrn i got home i counted the money anf i was a hundred dollars short!! Went back to the bank to try to solve this and they refused to fix it. They were rude enough to tell me it was mu fault for not maling sure theu counted the money correctly. Worst service ever. Do not go there. Save your money and trouble.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Bakersfield Branch at Bakersfield, CA
6 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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