U.S. Bank, AURORA MEIJER BRANCH
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959 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2202, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $662,906,418,000 |
| Total Deposits: | $528,517,873,000 |
| Total Equity Capital: | $63,537,409,000 |
| Total Domestic Office Deposits: | $522,040,717,000 |
| Net Income: | $6,462,042,000 |
| Quarterly Net Income: | $1,758,423,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
959 client reviews of U.S. Bank scored 2.5 out of 5.
Bad customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by xxxx, Sep. 10, 2015
I have a checking account with them and decided to opened a savings, and they offered recurring transfers from my checking to savings every week, I figured it would be perfect so I wouldn't have to do it myself. I set up recurring payments from my savings account since I assumed money was being transferred. To my surprise my money wasn't being transferred and I had $108 worth of fees, I went in and talked to them, and said they couldn't do anything about it because I accepted terms and conditions, and that the teller was supposed to go over with me that the money wasn't going to start transferring until later on, I understand I accepted terms and conditions, however they never told me anything about the transfers going through later on, and the staff was extremely rude. I dealt with two different representatives, one of them was giving me attitude, I asked if there was any ways any fees could be waived and she said to go ask another bank? I was extremely dissatisfied with the customer service I received, I will be closing my bank accounts with them as soon as I set up my direct deposit with my new bank.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Aurora Meijer Branch at Aurora, IL
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby xxxx, Sep. 10, 2015
I have a checking account with them and decided to opened a savings, and they offered recurring transfers from my checking to savings every week, I figured it would be perfect so I wouldn't have to do it myself. I set up recurring payments from my savings account since I assumed money was being transferred. To my surprise my money wasn't being transferred and I had $108 worth of fees, I went in and talked to them, and said they couldn't do anything about it because I accepted terms and conditions, and that the teller was supposed to go over with me that the money wasn't going to start transferring until later on, I understand I accepted terms and conditions, however they never told me anything about the transfers going through later on, and the staff was extremely rude. I dealt with two different representatives, one of them was giving me attitude, I asked if there was any ways any fees could be waived and she said to go ask another bank? I was extremely dissatisfied with the customer service I received, I will be closing my bank accounts with them as soon as I set up my direct deposit with my new bank.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Aurora Meijer Branch at Aurora, IL
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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