U.S. Bank, ASTORIA BRANCH
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958 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2234, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $664,923,875,000 |
| Total Deposits: | $533,847,174,000 |
| Total Equity Capital: | $62,159,780,000 |
| Total Domestic Office Deposits: | $527,189,102,000 |
| Net Income: | $3,026,917,000 |
| Quarterly Net Income: | $1,615,721,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
958 client reviews of U.S. Bank scored 2.5 out of 5.
no way
Overall Rating
by awful, Jul. 18, 2013
I've had an account for over a month and still can't use my debit card because the pin hasn't came in the mail. The card took about 3 and a half weeks to get to me in the mail. I also was not aware when I made an account that for the first 30 days they hold $550 in the account that cant be accessed for a month. You get charged to send a check in using the mobile app. Terrible and excited to switch.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Astoria Branch at Astoria, OR
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby awful, Jul. 18, 2013
I've had an account for over a month and still can't use my debit card because the pin hasn't came in the mail. The card took about 3 and a half weeks to get to me in the mail. I also was not aware when I made an account that for the first 30 days they hold $550 in the account that cant be accessed for a month. You get charged to send a check in using the mobile app. Terrible and excited to switch.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Astoria Branch at Astoria, OR
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Hectic 2015-11-07 15:38:58
I agree with the previous comment from Awful.
I experienced the same issue with receiving a Debit card.. I had to wait 2 months just to get an actual card because everytime they sent it to me it wouldnt get sent.. so they finally let me have a temporary debit card after the first month of no luck.. and then i finally asked them to just get mine and my fiance's debit cards sent to their branch (to see if my address was just the issue) and they finally got it! it was hectic and finally when we got it, of course we couldnt use them immediately, we had to wait for the pin and OF COURSE the idiots in US Bank sent it to my address instead of their branch after telling them repeatedly that my address was the issue (for some weird ass reason).. and I ended up not getting it after a couple of weeks.. so they had to send it to themselves... AGAIN.. finally after another week or so we got it.. but after a week of using the cards with no issue.. our pin decided to not work for some reason. so we had to get it reset by using the atm. and mine has worked now for a good month without any issues but my fiance is still having issues so he always has to run it on credit.
So far not a great experience as far as that goes but I overall LOVE the bank, funny I know. I guess I just like chaos.
I experienced the same issue with receiving a Debit card.. I had to wait 2 months just to get an actual card because everytime they sent it to me it wouldnt get sent.. so they finally let me have a temporary debit card after the first month of no luck.. and then i finally asked them to just get mine and my fiance's debit cards sent to their branch (to see if my address was just the issue) and they finally got it! it was hectic and finally when we got it, of course we couldnt use them immediately, we had to wait for the pin and OF COURSE the idiots in US Bank sent it to my address instead of their branch after telling them repeatedly that my address was the issue (for some weird ass reason).. and I ended up not getting it after a couple of weeks.. so they had to send it to themselves... AGAIN.. finally after another week or so we got it.. but after a week of using the cards with no issue.. our pin decided to not work for some reason. so we had to get it reset by using the atm. and mine has worked now for a good month without any issues but my fiance is still having issues so he always has to run it on credit.
So far not a great experience as far as that goes but I overall LOVE the bank, funny I know. I guess I just like chaos.
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