Full Service Retail Office
Review: 2.5star955 client reviews
Location:17370 Lakeside Hills Plz
Omaha, NE 68130

Douglas County
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FDIC Cert:#6548

The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2330, view all, view on map
Total Assets:$669,902,786,000
Total Deposits:$534,522,713,000
Total Equity Capital:$60,547,351,000
Total Domestic Office Deposits:$526,741,722,000
Net Income:$3,291,119,000
Quarterly Net Income:$1,482,631,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:10%

Client Review

955 client reviews of U.S. Bank scored 2.5 out of 5.

Terrible Mortgage Company
 1star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by ToddM, Oct. 30, 2014

My wife and I purchased a home in March to close in June. The associate, Jaci Schlautman, never updated us throughout the process in fact I called her to see if there was any additional information she needed so we could close on time. I gather the 5-6 things mid April and thought everything was good to go. In May, I checked in with her again and Jaci said everything was still pending. Long story, short we needed to move closed because their mortgage dept didn't do their job and we received a lot of excuses on why. We were told that they were making their mortgage dept work on the weekend so we could close on time and then on Monday no one called us for an update. Her bosses boss, Jed finally got involved and promised to give us $100 for such a poor job. We are still waiting for that money. I wish we didn't have our mortgage with this bank so we can close out everything with them. Awful bank


* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 171st & Center Bakers Branch at Omaha, NE
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