Home > Kansas Banks > Overland Park Banks > U.S. Bank Overland Park > U.S. Bank, 135TH & ANTIOCH BRANCH
U.S. Bank, 135TH & ANTIOCH BRANCH
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959 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2202, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $662,906,418,000 |
| Total Deposits: | $528,517,873,000 |
| Total Equity Capital: | $63,537,409,000 |
| Total Domestic Office Deposits: | $522,040,717,000 |
| Net Income: | $6,462,042,000 |
| Quarterly Net Income: | $1,758,423,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
959 client reviews of U.S. Bank scored 2.5 out of 5.
Excellent Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NMB1, Feb. 24, 2017
I just experienced top notch service from Jordan at this branch. He was very informative and polite.He clarified several issues that I was having with my online banking.
I appreciate the attention he gave me and I highly recommend working with Jordan or any of the personnel at this location
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 135th & Antioch Branch at Overland Park, KS
3 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby NMB1, Feb. 24, 2017
I just experienced top notch service from Jordan at this branch. He was very informative and polite.He clarified several issues that I was having with my online banking.
I appreciate the attention he gave me and I highly recommend working with Jordan or any of the personnel at this location
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 135th & Antioch Branch at Overland Park, KS
3 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Done! Done! Done! with US BANK
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bubbles, Jun. 07, 2013
I had two strikes with the Hawthorne branch (both cases involved missing cash in the ATM deposit). I began using the location inside the Hen House on 135th until I received a new credit card, checks and a debit card - NONE of which I knew anything about.Nothing was explained, asked nor did I request anything close to a new account. I tried to zero my balance out and went into the negative, after which I went into the 135th & Antioch branch to close the account. I deposited every cent necessary to reach a zero balance. The teller told me he would personally close the account first thing this morning and told me he would call me immediately to let me know. I did not receive any phone call today and upon getting home to check my email. I am told I have a negative balance for the amount I gave him in cash to bring the account to zero. Furthermore, my account is still active. ARE YOU KIDDING ME????
Customer service is my business and being treated this poorly is inexcusable. I will tell EVERYONE I know about this. Just hope the nightmare ends soon.
I'm sorry, USBank, I stuck with you because it was convenient. But guess what? There are 8 other choices in the one mile radius.
Ridiculous
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, 135th & Antioch Branch at Overland Park, KS
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bubbles, Jun. 07, 2013
I had two strikes with the Hawthorne branch (both cases involved missing cash in the ATM deposit). I began using the location inside the Hen House on 135th until I received a new credit card, checks and a debit card - NONE of which I knew anything about.Nothing was explained, asked nor did I request anything close to a new account. I tried to zero my balance out and went into the negative, after which I went into the 135th & Antioch branch to close the account. I deposited every cent necessary to reach a zero balance. The teller told me he would personally close the account first thing this morning and told me he would call me immediately to let me know. I did not receive any phone call today and upon getting home to check my email. I am told I have a negative balance for the amount I gave him in cash to bring the account to zero. Furthermore, my account is still active. ARE YOU KIDDING ME????
Customer service is my business and being treated this poorly is inexcusable. I will tell EVERYONE I know about this. Just hope the nightmare ends soon.
I'm sorry, USBank, I stuck with you because it was convenient. But guess what? There are 8 other choices in the one mile radius.
Ridiculous
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, 135th & Antioch Branch at Overland Park, KS
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Terrible Customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Brockc30, Mar. 14, 2012
I was treated very poorly today when I went into this location. Teller did not count my money back to me. Simply set the money on the counter and said "theres that." no thank you or anything. I am a non customer and will NEVER bank there.
BE WARNED!!!
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 135th & Antioch Branch at Overland Park, KS
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Brockc30, Mar. 14, 2012
I was treated very poorly today when I went into this location. Teller did not count my money back to me. Simply set the money on the counter and said "theres that." no thank you or anything. I am a non customer and will NEVER bank there.
BE WARNED!!!
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 135th & Antioch Branch at Overland Park, KS
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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