TrustCo Bank, WINDERMERE BRANCH
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9 client reviews
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| Name: | TrustCo Bank |
| Concentration: | Mortgage Lending Specialization |
| Established: | 01/01/1925 |
| FDIC Insurance: | 08/09/1989 |
| Holden By: | TRUSTCO BANK CORP NY |
| Charter Class: | Savings banks, state charter, supervised by the FDIC |
| # of Branches: | 140, view all, view on map |
| Website: | www.trustcobank.com |
| Total Assets: | $6,167,505,000 |
| Total Deposits: | $5,350,791,000 |
| Total Equity Capital: | $623,644,000 |
| Total Domestic Office Deposits: | $5,350,791,000 |
| Net Income: | $60,239,000 |
| Quarterly Net Income: | $10,276,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
9 client reviews of TrustCo Bank scored 3 out of 5.
Business ownes
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BusinessOwner3, Apr. 17, 2014
Just cancelled all business, personal and savings accounts. Staff is untrained because of high turnover. New personnel every time I walk in. The Manager is rude, arrogant, and acts like she doesn't care about her job. The previous manager was wonderful. I looked forward to seeing her everyday when I made my business deposits but now I cringe every time I have to go into this bank. I can tell business is down because there used to be 2-3 people behind the counter. Now there is only one. I'm obviously not the only one that has left this branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TrustCo Bank, Windermere Branch at Windermere, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BusinessOwner3, Apr. 17, 2014
Just cancelled all business, personal and savings accounts. Staff is untrained because of high turnover. New personnel every time I walk in. The Manager is rude, arrogant, and acts like she doesn't care about her job. The previous manager was wonderful. I looked forward to seeing her everyday when I made my business deposits but now I cringe every time I have to go into this bank. I can tell business is down because there used to be 2-3 people behind the counter. Now there is only one. I'm obviously not the only one that has left this branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TrustCo Bank, Windermere Branch at Windermere, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by bigassbully 2014-07-15 19:26:50
You should give them a chance, too bad you might have just had a bad day. The staff did change for awhile but has settled down and the old manager is back. It is a good bank.
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