TrustCo Bank, Loudon Plaza Branch

Name:TrustCo Bank, Loudon Plaza Branch
Full Service Brick and Mortar Office
Review:9 client reviews
Location:372 Northern Boulevard
Albany, NY 12204

Albany County
View Other Branches
 
Phone:518-462-6668
Branch Deposit:$39,059,000
FDIC Cert:#31945
Established:1982-03-11


The Bank

Name:TrustCo Bank
Concentration:Mortgage Lending Specialization
Established:1925-01-01
FDIC Insurance:1978-10-26
Holden By:Trustco Bank Corp Ny
Charter Class:Savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
# of Branches:148, view all, view on map
Website:www.trustcobank.com
Total Assets:$5,259,943,000
Total Deposits:$4,481,841,000
Total Equity Capital:$534,473,000
Total Domestic Office Deposits:$4,481,841,000
Net Income:$13,253,000
Quarterly Net Income:$13,253,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
 More...


Client Review

9 client reviews of TrustCo Bank scored 3 out of 5.

Bee with this bank since they were a different name more than 25 years ago
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by elissa, Jun. 08, 2015

I am so happy with this bank that I didn't change even when moving to Texas, where there is not one branch. Never had a problem, always been treated very well, and know some of the personnel a long time - One manager, the fabulous Jim Gipe, I have known from Schenectady, NY, to Sarasota and Venice, Florida. Have received the friendly, personal, respectful and excellent service I always have no matter which branch in which state I am in.That tells me the training is a match for the "hometown" brand. Cannot imagine moving to another bank. Thanks TRUSTCO!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TrustCo Bank, Loudon Plaza Branch at Albany, NY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Better Staff Needed
Overall Rating
by TerribleBank, Apr. 05, 2015

This bank has changed badly I am closing my account here. Always a new teller, not family friendly like it used to be. Only when the manager Don is there do we feel welcomed. He is very professional and breaks down every detail of a loan/mortgage etc so you can understand everything. With other staff/managers its like get your money and get out. Barely any eye contact (man you can feel the coldness in here). Too many times tellers have miscounted money, withdraws and deposits. Also tellers have deposited and withdrew money from wrong accounts. My sister even was given $100.00 over, good thing she has a conscience because she returned it. This experience is not just from me but from a couple of my family members and friends, co-workers. I have used numerous branches but have only had this problem with this one. Be careful of this branch.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TrustCo Bank, Loudon Plaza Branch at Albany, NY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Citizens Bank, Broadway Branch (0.9 miles)
Limited Service Administrative Office
833 Broadway
Albany, NY 12207
TrustCo Bank, Central Avenue Branch (1.1 miles)
Full Service Brick and Mortar Office
40 Central Avenue
Albany, NY 12206
TD Bank, State Street Ny Branch (1.4 miles)
Full Service Brick and Mortar Office
125 State Street
Albany, NY 12207
Community Bank, 39 North Pearl Street Branch (1.4 miles)
Full Service Brick and Mortar Office
39 North Pearl Street
Albany, NY 12207
Chemung Canal Trust Company, State Street Branch (1.5 miles)
Full Service Brick and Mortar Office
132 State Street
Albany, NY 12207

More