Home > Virginia Banks > Hampton Banks > Truist Bank Hampton > Truist Bank, WILLOW OAKS BRANCH > Review
Truist Bank, Review
Truist Bank, Review
Average rating based on 68 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 2 Reviews with 4 Star
Nanci Ferguson
Overall Rating
by Nancyferguson, Nov. 04, 2015
Today when we were in the drive through we waited forever and finally were greeted by the LONE teller who said we needed identity since she did not recognize us! We have been customers since your induction at Pebblebrook! I said " you must be new"! We are very distressed that your bank would leave one teller to accommodate the walkin and the drive through! We expect better service...it was not her fault! She was doing her best to accommodate us!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Pebblebrooke Branch at Naples, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
by Nancyferguson, Nov. 04, 2015
Today when we were in the drive through we waited forever and finally were greeted by the LONE teller who said we needed identity since she did not recognize us! We have been customers since your induction at Pebblebrook! I said " you must be new"! We are very distressed that your bank would leave one teller to accommodate the walkin and the drive through! We expect better service...it was not her fault! She was doing her best to accommodate us!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Pebblebrooke Branch at Naples, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
average rates and accounts great staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jane80, Apr. 20, 2011
I have been with this branch about 6 years now. The teller line always greats me by name with a smile and customer service always bends over backwards to help me with any issue I have. I dont keep much money in my account but I always feel special when I come in!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Fox Mill Branch at Reston, VA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jane80, Apr. 20, 2011
I have been with this branch about 6 years now. The teller line always greats me by name with a smile and customer service always bends over backwards to help me with any issue I have. I dont keep much money in my account but I always feel special when I come in!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Fox Mill Branch at Reston, VA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
The Old Point National Bank of Phoebus, WOODLAND ROAD BRANCH (1.2 miles)
Full Service Brick and Mortar Office
347 Woodland Rd
Hampton, VA 23669
Full Service Brick and Mortar Office
347 Woodland Rd
Hampton, VA 23669
The Old Point National Bank of Phoebus, DOWNTOWN HAMPTON BRANCH (2.4 miles)
Full Service Brick and Mortar Office
101 E Queen St
Hampton, VA 23669
Full Service Brick and Mortar Office
101 E Queen St
Hampton, VA 23669
TowneBank, HAMPTON BRANCH (2.6 miles)
Full Service Brick and Mortar Office
550 Settlers Landing Rd
Hampton, VA 23669
Full Service Brick and Mortar Office
550 Settlers Landing Rd
Hampton, VA 23669
The Old Point National Bank of Phoebus (2.8 miles)
Full Service Brick and Mortar Office
1 W Mellen St
Hampton, VA 23663
Full Service Brick and Mortar Office
1 W Mellen St
Hampton, VA 23663
Woodforest National Bank, HAMPTON WAL-MART BRANCH (3.1 miles)
Full Service Retail Office
1900 Cunningham Dr
Hampton, VA 23666
Full Service Retail Office
1900 Cunningham Dr
Hampton, VA 23666