Home > Virginia Banks > Fredericksburg Banks > Truist Bank Fredericksburg > Truist Bank, SOUTHPOINT BRANCH > Review
Truist Bank, Review
Truist Bank, Review
Average rating based on 68 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 2 Reviews with 4 Star
Nanci Ferguson
Overall Rating
by Nancyferguson, Nov. 04, 2015
Today when we were in the drive through we waited forever and finally were greeted by the LONE teller who said we needed identity since she did not recognize us! We have been customers since your induction at Pebblebrook! I said " you must be new"! We are very distressed that your bank would leave one teller to accommodate the walkin and the drive through! We expect better service...it was not her fault! She was doing her best to accommodate us!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Pebblebrooke Branch at Naples, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
by Nancyferguson, Nov. 04, 2015
Today when we were in the drive through we waited forever and finally were greeted by the LONE teller who said we needed identity since she did not recognize us! We have been customers since your induction at Pebblebrook! I said " you must be new"! We are very distressed that your bank would leave one teller to accommodate the walkin and the drive through! We expect better service...it was not her fault! She was doing her best to accommodate us!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Pebblebrooke Branch at Naples, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
average rates and accounts great staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jane80, Apr. 20, 2011
I have been with this branch about 6 years now. The teller line always greats me by name with a smile and customer service always bends over backwards to help me with any issue I have. I dont keep much money in my account but I always feel special when I come in!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Fox Mill Branch at Reston, VA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jane80, Apr. 20, 2011
I have been with this branch about 6 years now. The teller line always greats me by name with a smile and customer service always bends over backwards to help me with any issue I have. I dont keep much money in my account but I always feel special when I come in!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Fox Mill Branch at Reston, VA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Woodforest National Bank, FREDERICKSBURG WAL-MART BRANCH (0.2 miles)
Full Service Retail Office
10001 Southpoint Pkwy
Fredericksburg, VA 22407
Full Service Retail Office
10001 Southpoint Pkwy
Fredericksburg, VA 22407
Wells Fargo Bank, SOUTHPOINT BRANCH (0.3 miles)
Full Service Brick and Mortar Office
9906 Southpoint Pkwy
Fredericksburg, VA 22407
Full Service Brick and Mortar Office
9906 Southpoint Pkwy
Fredericksburg, VA 22407
PNC Bank, SOUTHPOINT BRANCH (0.5 miles)
Full Service Brick and Mortar Office
10213 Patriot Hwy
Fredericksburg, VA 22407
Full Service Brick and Mortar Office
10213 Patriot Hwy
Fredericksburg, VA 22407
Atlantic Union Bank, COSNER'S CORNER BRANCH (0.8 miles)
Full Service Brick and Mortar Office
10131 Patriot Hwy
Fredericksburg, VA 22407
Full Service Brick and Mortar Office
10131 Patriot Hwy
Fredericksburg, VA 22407
Blue Ridge Bank, FREDERICKSBURG BRANCH (0.8 miles)
Full Service Brick and Mortar Office
10645 Courthouse Rd
Fredericksburg, VA 22407
Full Service Brick and Mortar Office
10645 Courthouse Rd
Fredericksburg, VA 22407