Truist Bank, Harris Crossing Branch

Name:Truist Bank, Harris Crossing Branch
Full Service Brick and Mortar Office
Review:48 client reviews
Location:13620 Capital Blvd
Wake Forest, NC 27587

Wake County
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Phone:919-556-5101
FDIC Cert:#9846
Established:1903-01-01


The Bank

Name:Truist Bank
Concentration:All Other Specialization > 1 Billion
Established:1872-01-01
FDIC Insurance:1934-01-01
Holden By:Truist Financial Corp
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:2523, view all, view on map
Website:www.BBT.com
Total Assets:$528,514,000,000
Total Deposits:$428,138,000,000
Total Equity Capital:$64,976,000,000
Total Domestic Office Deposits:$428,138,000,000
Net Income:$5,569,000,000
Quarterly Net Income:$1,381,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

48 client reviews of Truist Bank scored 2.5 out of 5.

Truist is Horrible.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GayleT23, Mar. 28, 2022

Debit card doesnt work.  Customer service waiting time is a joke.  I guess they don't want the business.   I was with Sun Trust for 20 years.  I won't be with Truist for 20 days.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Lady Lake Branch at Lady Lake, FL
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Truist personal banker
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Kitkatgirl17, Mar. 27, 2022

I have had 2 bank checking accounts for 6 years with bb & t since truist took over I had to get new cards, they have screwed up the accounts twice, now I have never received my online banking card. When I went in there last week to get it straightened out, while one man was working on an elderly couple with their credit card problems,  I waited as the other very tall man walked back and forth seeing me waiting. Now I'm am very ill (I am disabled) getting out is very difficult.  Another young man came in as this worker walked by he said to him he's having problems with his apps. That man took him right in his office. I had been waiting for at least 15 minutes at that point.  Couldn't take it anymore so I walked out. Now very sick for over a week later still using a temporary card I tried to order some stuff online and find out my account is closed. I have 124.00 in it. Are you kidding me no letters no calls these people serve who they want to. I'm done ! I will take my banking elsewhere.

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Truist Bank, Elizabeth City Main Branch at Elizabeth City, NC
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Mary Fowler
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Pomerians, Mar. 22, 2022

BBT is merging with Truist, my mortgage is now with Truist, which I regret! Recd statement stating I'm delinquent by 2 months. Been to my bank, auto withdrawls have been successful for past 3 months. I TRIED, calling yesterday, on hold for 2 hours and NO response as it closed at 8 pm According to statement!  I am again on hold with the Maryland office.
I'm beginning to question if in fact Truist is a United States bank or off shore!
When can I expect an answer,.
My saga continues,  only waited 33 minutes at this writing.


* this review was made on Truist Bank, Beaumont Branch at Lexington, KY
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All Reviews...

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