Truist Bank, GRAPEVINE BRANCH

Name:Truist Bank, GRAPEVINE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star60 client reviews
Location:2450 Hall Johnson Road
Grapevine, TX 76051

Tarrant County
View Other Branches
 
Phone:800-627-3999
FDIC Cert:#9846
Established:10/01/2002


The Bank

Name:Truist Bank
Concentration:All Other Over 1 Billion
Established:01/01/1872
FDIC Insurance:01/01/1934
Holden By:TRUIST FINANCIAL CORP
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:2125, view all, view on map
Website:www.Truist.com
Total Assets:$534,185,000,000
Total Deposits:$426,980,000,000
Total Equity Capital:$56,571,000,000
Total Domestic Office Deposits:$426,980,000,000
Net Income:$4,291,000,000
Quarterly Net Income:$1,615,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:11%
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Client Review

60 client reviews of Truist Bank scored 2.5 out of 5.

Excellent customer service
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by rutyeshleman, Jan. 30, 2023

I would like to convey through you a special thanks and appreciation to a branch employee named Louis in Tifton Georgia for exceptional service!
I live in Romania, I visited the branch when I was in Tifton to solve a problem that required identification at the branch. Lewis cleared her without any problems. When I returned home, the same problem returned due to living in Europe. Luis was not lazy and found a creative way to solve my problem on the phone. This is not obvious and deserves special appreciation. It is important to note that the branch in Tifton is not my branch, I opened the account in Pennsylvania! Kudos to Louis, I wish there would be more like him in the field of service providers. A model for excellence!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, TIFTON MAIN BRANCH at Tifton, GA
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Charlene Morgan
 5star Overall Rating
 5star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by LauraBer, Dec. 06, 2022

Charlene  helped me out so much, went above and beyond.  She absolutely made my day!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Palm City Branch at Palm City, FL
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Horrible experience. Truist has blocked my account for over 30 days and regardless of calling them etc. I repirted them
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by 99GT, Nov. 14, 2022

Horrible experience. After months of large deposits and wires in and outbound I deposited a large bank check payable to me on 11-10-22 and still blocked and now its 11-13-22 and no weitten explaining why the blocked my account? I reported Truist to the North Carolina banking and they email saying they are elevating their review of my account 31 days after blocking my account. My lawyer is suing them.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
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