Truist Bank, FARMVILLE BRANCH

Name:Truist Bank, FARMVILLE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star68 client reviews
Location:1304 S Main St
Farmville, VA 23901

Prince Edward County
View Other Branches
 
Phone:434-392-8147
FDIC Cert:#9846
Established:01/01/1923


The Bank

Name:Truist Bank
Concentration:Commercial Lending Specialization
Established:01/01/1872
FDIC Insurance:01/01/1934
Holden By:TRUIST FINANCIAL CORP
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:2005, view all, view on map
Website:www.Truist.com
Total Assets:$527,530,000,000
Total Deposits:$407,515,000,000
Total Equity Capital:$57,994,000,000
Total Domestic Office Deposits:$407,515,000,000
 More...


Client Review

68 client reviews of Truist Bank scored 2.5 out of 5.

So sad
 2star Overall Rating
 2star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by UnhappyCustomers, Apr. 15, 2023

They won’t even answer the phone or return calls.  Had been dealing with BBT Zander now Truist for over 15 years. Now can’t even check or deposit a check without showing my ID.
  Wife can’t deposit my check but you can deposit it in the night deposit box or ATM without any ID.   Common sense has left the building.  Employees seem nice but the transition was crappy and PPP piss poor planning.   
  Wanted to charge me $10 for a fax to buy off a loan.  I have called and left three messages over the last two days and haven’t received a return call back yet.   I live 30 minutes away but guess I have to drive up there and try to see where my deposit went?   
 If someone is placing money into your account why would they need ID?  Show you ID and then can’t deposit into my account even through the check is made out to me , signed by me, had a deposit slip attached for my account but couldn’t my son couldn’t  deposit it because he is not on account.   So place in night deposit box.  Now check still hasn’t cleared in two days.   Too many unpleasant experiences to talk about.  Again, employees are nice and say it’s policy but too many headaches dealing with so called policy is crazy.   Hate to change banks but too many unnecessary problems.   
 

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, FARMVILLE BRANCH at Farmville, VA
Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by TLDD 2023-07-05 14:29:26
TOTALLY AGREE.  WE SWITCHED TO WELLS FARGO.  CAN NEVER REACH ANYONE AT TRUIST.  IT AUTO GOES TO THE 'CALL CENTER.'  SOMETIMES YOU WANT/NEED TO SPEAK TO SOMEONE AT YOUR OWN BRANCH.  NO 'HOMETOWN' FEEL TO THIS BANK WHATSOEVER.  HAVE LEFT NUMEROUS VOICE MAILS TO CERTAIN EMPLOYEES AS WELL WITH NO CALL-BACK.  MUCH HAPPIER WITH WELLS FARGO.

All Reviews...

Banks Nearby

The Farmers Bank of Appomattox, FARMVILLE/LONGWOOD PLAZA BRANCH (0.2 miles)
Full Service Brick and Mortar Office
1508 S Main St
Farmville, VA 23901
Benchmark Community Bank, SOUTH MAIN STREET BRANCH (0.3 miles)
Full Service Brick and Mortar Office
1577 S Main St
Farmville, VA 23901
Citizens Bank and Trust Company, FARMVILLE BRANCH (0.6 miles)
Full Service Brick and Mortar Office
1712 S Main St
Farmville, VA 23901
Woodforest National Bank, 0952 FARMVILLE WAL-MART BRANCH (0.6 miles)
Full Service Retail Office
1800 Peery Dr
Farmville, VA 23901
Benchmark Community Bank, FARMVILLE BRANCH (1.0 miles)
Full Service Brick and Mortar Office
101 Midtown Ave
Farmville, VA 23901

More