Truist Bank, Denton Tx Branch

Name:Truist Bank, Denton Tx Branch
Full Service Brick and Mortar Office
Review:54 client reviews
Location:1707 S Loop 288
Denton, TX 76205

Denton County
View Other Branches
FDIC Cert:#9846

The Bank

Name:Truist Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Truist Financial Corp
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:2124, view all, view on map
Total Assets:$532,080,000,000
Total Deposits:$435,443,000,000
Total Equity Capital:$58,233,000,000
Total Domestic Office Deposits:$435,443,000,000
Net Income:$2,676,000,000
Quarterly Net Income:$1,396,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%

Client Review

54 client reviews of Truist Bank scored 2.5 out of 5.

Mtg customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GladtobdonewSuntrust, Mar. 29, 2021

Just spent over an hour trying to get a payoff on my Mtg. Spoke to 4 reps. None were helpful. This was my 3rd call of over 30 min in the last week. They wanted to fax me my payoff. Who has a fax machine at home anymore? They offered to mail me the payoff, but the payment is due in 3 days and they said mail can take up to 3 weeks. I have paid my Mtg every month for 7 yrs online. Now they won’t accept an online payment. They won’t allow me to pay in person in cash, they only accept checks (which I don’t have). They are so understaffed you can not reach customer service in under 20-30 min, once you can reach someone, they can’t or won’t help.   This poorly managed, poorly supervised bank. I still have to find a way to pay the last $130 of a Mtg pmt to be done with them.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Truist Bank, Denton Tx Branch at Denton, TX
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Wells Fargo Bank, Denton Crossing Branch (0.1 miles)
Full Service Brick and Mortar Office
1727 South Loop 288
Denton, TX 76205
First National Bank Texas, Denton Banking Center - Rc 821 (0.2 miles)
Full Service Retail Office
1515 South Loop 288
Denton, TX 76208
JPMorgan Chase Bank, Golden Triangle Mall Branch (0.5 miles)
Full Service Brick and Mortar Office
2310 Colorado Boulevard
Denton, TX 76205
Inwood National Bank, Denton Branch (0.8 miles)
Full Service Brick and Mortar Office
2220 San Jacinto Blvd
Denton, TX 76205
Bank of America, South Denton Branch (0.9 miles)
Full Service Brick and Mortar Office
1851 S Interstate 35 E
Denton, TX 76205