Home > Indiana Banks > New Albany Banks > Truist Bank New Albany > Truist Bank, CHARLESTOWN CROSSING BRANCH > Review
Truist Bank, Review
Truist Bank, Review
Average rating based on 68 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 2 Reviews with 4 Star
Nanci Ferguson
Overall Rating
by Nancyferguson, Nov. 04, 2015
Today when we were in the drive through we waited forever and finally were greeted by the LONE teller who said we needed identity since she did not recognize us! We have been customers since your induction at Pebblebrook! I said " you must be new"! We are very distressed that your bank would leave one teller to accommodate the walkin and the drive through! We expect better service...it was not her fault! She was doing her best to accommodate us!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Pebblebrooke Branch at Naples, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
by Nancyferguson, Nov. 04, 2015
Today when we were in the drive through we waited forever and finally were greeted by the LONE teller who said we needed identity since she did not recognize us! We have been customers since your induction at Pebblebrook! I said " you must be new"! We are very distressed that your bank would leave one teller to accommodate the walkin and the drive through! We expect better service...it was not her fault! She was doing her best to accommodate us!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Pebblebrooke Branch at Naples, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
average rates and accounts great staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jane80, Apr. 20, 2011
I have been with this branch about 6 years now. The teller line always greats me by name with a smile and customer service always bends over backwards to help me with any issue I have. I dont keep much money in my account but I always feel special when I come in!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Fox Mill Branch at Reston, VA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jane80, Apr. 20, 2011
I have been with this branch about 6 years now. The teller line always greats me by name with a smile and customer service always bends over backwards to help me with any issue I have. I dont keep much money in my account but I always feel special when I come in!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Fox Mill Branch at Reston, VA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Republic Bank & Trust Company, CHARLESTOWN ROAD BRANCH (0.1 miles)
Full Service Brick and Mortar Office
3001 Charlestown Crossing Way
New Albany, IN 47150
Full Service Brick and Mortar Office
3001 Charlestown Crossing Way
New Albany, IN 47150
German American Bank, New Albany Branch (0.1 miles)
Full Service Brick and Mortar Office
4403 Charlestown Rd
New Albany, IN 47150
Full Service Brick and Mortar Office
4403 Charlestown Rd
New Albany, IN 47150
WesBanco Bank, Inc., PEACHTREE CENTRE BRANCH (0.2 miles)
Full Service Brick and Mortar Office
4328 Charlestown Rd
New Albany, IN 47150
Full Service Brick and Mortar Office
4328 Charlestown Rd
New Albany, IN 47150
First Harrison Bank, CHARLESTOWN CROSSING BRANCH (0.7 miles)
Full Service Brick and Mortar Office
4303 Charlestown Rd
New Albany, IN 47150
Full Service Brick and Mortar Office
4303 Charlestown Rd
New Albany, IN 47150
Stock Yards Bank & Trust Company, Charlestown Road Branch (1.3 miles)
Full Service Brick and Mortar Office
2860 Charlestown Rd
New Albany, IN 47150
Full Service Brick and Mortar Office
2860 Charlestown Rd
New Albany, IN 47150