Name:Truist Bank, BELMONT BRANCH
Full Service Brick and Mortar Office
Review: 2.5star68 client reviews
Location:601 Hawley Ave
Belmont, NC 28012

Gaston County
View Other Branches
FDIC Cert:#9846

The Bank

Name:Truist Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:01/01/1934
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:2005, view all, view on map
Total Assets:$527,530,000,000
Total Deposits:$407,515,000,000
Total Equity Capital:$57,994,000,000
Total Domestic Office Deposits:$407,515,000,000

Client Review

68 client reviews of Truist Bank scored 2.5 out of 5.

Joy Garland
 3star Overall Rating
 2star Interest Rate and Cost
 3star Office Environment & Staff
 3star Waiting Time
 3star Other Services
by 320Harding, Jun. 28, 2022

Been with BBT for over 40 years but Truist is ruining it.  I went yesterday to cash a check from my husband, he signed his name at home and I signed mine under it.  Now you tell me he has to be with me from now on in person!  He just had his left lung removed so that’s not going to happen!  We are senior citizens and two people cannot always come together to get a check cashed!  Someone needs to review their policies before everyone leaves, including us!  This is ridiculous!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Truist Bank, Belmont Branch at Belmont, NC
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2 comments. Add a comment

by gingerjohn 2022-10-12 14:11:20
I live in England and have a Truist Dollar account. They suspended my account without telling me. WhenI eventually managed to contact them (1hour 25mins on the phone at international rates) they said it was because my account had been inactive for a year although they still had been taking $4 a month charges from it. When I finally got the account open again I issued a cheque where the written figures and actual figures were different (my mistake) however, still no contact and thy cashed it anyway even though the difference was in the thousands of dollars.  No acknowledgement when tried to ask why. Don't bank with them if you are not a US citizen. Very unprofessional bank!
by Deb56 2022-10-24 09:19:34
I have been with this bank for over 20 years.  Same check goes in bank every week.  Never has bounced.  This week they put a 10 day hold on it. We have stuff coming out automatically that will not go thru. I am done. I will be looking for another bank. Chesapeake Bank makes deposit same day.  I will be checking them out.

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