Truist Bank, 200 WEST BRANCH
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69 client reviews
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| Name: | Truist Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1872 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | TRUIST FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 1934, view all, view on map |
| Website: | www.Truist.com |
| Total Assets: | $511,931,000,000 |
| Total Deposits: | $397,412,000,000 |
| Total Equity Capital: | $61,931,000,000 |
| Total Domestic Office Deposits: | $397,412,000,000 |
| Net Income: | $2,215,000,000 |
| Quarterly Net Income: | $991,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
69 client reviews of Truist Bank scored 2.5 out of 5.
Waiting Months to Transfer Money Out of My IRA Account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LukePal24, Jun. 18, 2024
I have the misfortune of banking at this location for the past 2 years. I have over $20000 in an IRA that has not EVER made more than .010 interest since it was created at least 5 years ago. The staff are very uninformed about financial products such as IRAs. I tried unsuccessfully to transfer my IRA from Truist to Fidelity TWICE last year without a clear explanation of what the problem was. Then on May 31, 2024, SouthBank sent forms that I signed to Keila Morales to transfer my IRA to SouthBank. Ms. Morales said she sent it to the "IRA Department". Last week I went to another Customer Service person at your branch who said he called the "IRA Department" and that SouthBank would have the check by the end of last week (6/14). It is 6/18 and they have not received it. Please expedite this transfer. My next step will be to contact my Congresswoman and Federal and State Bank regulators.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, 200 WEST BRANCH at Ocala, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LukePal24, Jun. 18, 2024
I have the misfortune of banking at this location for the past 2 years. I have over $20000 in an IRA that has not EVER made more than .010 interest since it was created at least 5 years ago. The staff are very uninformed about financial products such as IRAs. I tried unsuccessfully to transfer my IRA from Truist to Fidelity TWICE last year without a clear explanation of what the problem was. Then on May 31, 2024, SouthBank sent forms that I signed to Keila Morales to transfer my IRA to SouthBank. Ms. Morales said she sent it to the "IRA Department". Last week I went to another Customer Service person at your branch who said he called the "IRA Department" and that SouthBank would have the check by the end of last week (6/14). It is 6/18 and they have not received it. Please expedite this transfer. My next step will be to contact my Congresswoman and Federal and State Bank regulators.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, 200 WEST BRANCH at Ocala, FL
Was this review helpful to you? Yes, No Report Abuse
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