Home > Tennessee Banks > South Pittsburg Banks > Tower Community Bank South Pittsburg > Tower Community Bank, SOUTH PITTSBURG BRANCH > Review
Tower Community Bank, Review
Tower Community Bank, Review
Average rating
based on 3 reviews Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other ServicesMr. Kerron Walker
Overall Rating
Other Services
by Superwhuffo, Jan. 03, 2019
I had a fraudulent charge to my account from Advance Financial and it put my account into the red..but the amount charged was not paid so my account went back into the black..yet I was still charged a 35 dollar fee. I could not get this reversed and I got upset with Angie on Friday while I was dealing with another difficult situation. When went in on Monday to apologize to Angie she yelled out over 4 customers to me and told me she was not going to talk to me after the way I talked to her on Friday..so I walked up to talk to her and she was rude and condescending and then told me "She would pray for me". I have this entire experience on video. Then I went into the office and had a document shoved in my face about closing my account!! I said maybe I had reconsidered closing my account and then Angie yells out that I need to leave or she is going to call the police on me !! I said, "Call the police on me, for what?".. I then said in was going to the Jasper Branch to discuss this with them. I was also there to pay a $334.00 loan payment for my wife and I had to pay this payment at the Jasper Branch. In talked to the VP and President of the bank about waving this $35 fee this one time and I come to find out that Angie had called and told them not to wave the fee.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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Overall Rating Other Servicesby Superwhuffo, Jan. 03, 2019
I had a fraudulent charge to my account from Advance Financial and it put my account into the red..but the amount charged was not paid so my account went back into the black..yet I was still charged a 35 dollar fee. I could not get this reversed and I got upset with Angie on Friday while I was dealing with another difficult situation. When went in on Monday to apologize to Angie she yelled out over 4 customers to me and told me she was not going to talk to me after the way I talked to her on Friday..so I walked up to talk to her and she was rude and condescending and then told me "She would pray for me". I have this entire experience on video. Then I went into the office and had a document shoved in my face about closing my account!! I said maybe I had reconsidered closing my account and then Angie yells out that I need to leave or she is going to call the police on me !! I said, "Call the police on me, for what?".. I then said in was going to the Jasper Branch to discuss this with them. I was also there to pay a $334.00 loan payment for my wife and I had to pay this payment at the Jasper Branch. In talked to the VP and President of the bank about waving this $35 fee this one time and I come to find out that Angie had called and told them not to wave the fee.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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citizens state bank
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Interest Rate and Cost
Office Environment & Staff
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by hurtin47, Nov. 14, 2012
Got to get online banking set back up.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Tower Community Bank, Whitwell Branch at Whitwell, TN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby hurtin47, Nov. 14, 2012
Got to get online banking set back up.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Tower Community Bank, Whitwell Branch at Whitwell, TN
Was this review helpful to you? Yes, No Report Abuse
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citizens state bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by hurtin47, Nov. 14, 2012
Got to get online banking set back up.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Tower Community Bank, Whitwell Branch at Whitwell, TN
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby hurtin47, Nov. 14, 2012
Got to get online banking set back up.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Tower Community Bank, Whitwell Branch at Whitwell, TN
Was this review helpful to you? Yes, No Report Abuse
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