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The National Bank of Middlebury, MIDDLEBURY ROUTE 7 SOUTH BRANCH
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| Name: | The National Bank of Middlebury |
| Concentration: | Mortgage Lending Specialization |
| Established: | 11/09/1831 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | MIDDLEBURY NATIONAL CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 7, view all, view on map |
| Website: | www.nbmvt.com |
| Total Assets: | $547,001,000 |
| Total Deposits: | $502,984,000 |
| Total Equity Capital: | $36,237,000 |
| Total Domestic Office Deposits: | $502,984,000 |
| Net Income: | $1,017,000 |
| Quarterly Net Income: | $1,017,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
1 client review of The National Bank of Middlebury scored 1 out of 5.
No Longer Cares
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ogr1, Jan. 25, 2023
I opened an account here over 10 years ago after becoming utterly disgusted with the big banks. I liked that they always answered the phone, minimal lines (if any) at the branches and they seemed to have a really nice "small town" touch. Not any more! While they have been merrily taking $5 a month for years for "paper statements" I never receive that they claim they can't cancel, they also failed to send out replacement debit cards in a timely manner last year. No more answered phone calls ... now you wait 15 minutes to get connected to someone the next person claims doesn't even work for the company. "Brian" cheerily tells me "they are a little behind sending out debit cards" then (at 5 minutes before closing time) suddenly starts telling me he can't hear me every time I ask him to do something. So they are getting mailed around January 14th (14 days after they expired) and should show up in 3-5 weeks. Wow. You have FIVE branches in ONE state and are that incompetent?
Fast forward a week and now I'm being told it will cost me $15 and take THREE MONTHS for me to get a new "replacement" debit card? What are you replacing? The imaginary one you never sent? In the meantime, I have ZERO access to my funds because (surprise!) I don't happen to be in Vermont.
Save your business and money for a bank that actually has one crap to give. So called "National" Bank of Middlebury no longer cares
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The National Bank of Middlebury, BRISTOL BRANCH at Bristol, VT
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ogr1, Jan. 25, 2023
I opened an account here over 10 years ago after becoming utterly disgusted with the big banks. I liked that they always answered the phone, minimal lines (if any) at the branches and they seemed to have a really nice "small town" touch. Not any more! While they have been merrily taking $5 a month for years for "paper statements" I never receive that they claim they can't cancel, they also failed to send out replacement debit cards in a timely manner last year. No more answered phone calls ... now you wait 15 minutes to get connected to someone the next person claims doesn't even work for the company. "Brian" cheerily tells me "they are a little behind sending out debit cards" then (at 5 minutes before closing time) suddenly starts telling me he can't hear me every time I ask him to do something. So they are getting mailed around January 14th (14 days after they expired) and should show up in 3-5 weeks. Wow. You have FIVE branches in ONE state and are that incompetent?
Fast forward a week and now I'm being told it will cost me $15 and take THREE MONTHS for me to get a new "replacement" debit card? What are you replacing? The imaginary one you never sent? In the meantime, I have ZERO access to my funds because (surprise!) I don't happen to be in Vermont.
Save your business and money for a bank that actually has one crap to give. So called "National" Bank of Middlebury no longer cares
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The National Bank of Middlebury, BRISTOL BRANCH at Bristol, VT
Was this review helpful to you? Yes, No Report Abuse
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