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The Huntington National Bank, NORTHTOWN BRANCH
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| Name: | The Huntington National Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/06/1866 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | HUNTINGTON BANCSHARES INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1175, view all, view on map |
| Website: | www.huntington.com |
| Total Assets: | $188,730,743,000 |
| Total Deposits: | $155,523,945,000 |
| Total Equity Capital: | $17,959,681,000 |
| Total Domestic Office Deposits: | $155,523,945,000 |
| Net Income: | $2,191,214,000 |
| Quarterly Net Income: | $302,975,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
69 client reviews of The Huntington National Bank scored 3 out of 5.
Not helpful, inflexible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by KRM1, Oct. 16, 2021
I am guardian for my mom and brought in guardianship papers because I need to manage her account and transfer money to her new rep payee account. The staff member would not accept the certified papers because they did not specifically list banking, although contracts, providing for all types of care, etc, were listed. I explained that I was able to open a guardianship account at Wells Fargo and that their legal department had reviewed the document. I am also using the same document to be assigned as rep payee for social security. I asked if she could send the certified letters of guardianship and the letter assigning guardianship to Huntington's legal department for review and she said she would not do that. I'm confused why you have a legal department if you can't send documents for review. Instead I was told I would need to have the probate court reissue the guardianship papers to specifically list banking. I find the inflexibility and lack of compassion demonstrated by this location very disappointing and frustrating. My mom is in memory care and no longer able to make decisions for herself. This is heartbreaking. Making sure her basic needs are met is now my responsibility and I would appreciate some help and if not that then at least compassion. Instead I'm told that Huntinton has the right to reject the limited letters of guardianship papers and that they would not even be sent to the legal department for review. If you review my moms account you will see that prior to her entry into memory care 6 months ago she accumulated almost $600 in overdraft fees for $5 and $10 checks to various charities. Those fees were for 2 months. TCF/Huntington had no problem taking money from a vulnerable adult, and now they refuse to help the person who has been assigned by the probate court as her guardian.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Northtown Branch at Minneapolis, MN
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby KRM1, Oct. 16, 2021
I am guardian for my mom and brought in guardianship papers because I need to manage her account and transfer money to her new rep payee account. The staff member would not accept the certified papers because they did not specifically list banking, although contracts, providing for all types of care, etc, were listed. I explained that I was able to open a guardianship account at Wells Fargo and that their legal department had reviewed the document. I am also using the same document to be assigned as rep payee for social security. I asked if she could send the certified letters of guardianship and the letter assigning guardianship to Huntington's legal department for review and she said she would not do that. I'm confused why you have a legal department if you can't send documents for review. Instead I was told I would need to have the probate court reissue the guardianship papers to specifically list banking. I find the inflexibility and lack of compassion demonstrated by this location very disappointing and frustrating. My mom is in memory care and no longer able to make decisions for herself. This is heartbreaking. Making sure her basic needs are met is now my responsibility and I would appreciate some help and if not that then at least compassion. Instead I'm told that Huntinton has the right to reject the limited letters of guardianship papers and that they would not even be sent to the legal department for review. If you review my moms account you will see that prior to her entry into memory care 6 months ago she accumulated almost $600 in overdraft fees for $5 and $10 checks to various charities. Those fees were for 2 months. TCF/Huntington had no problem taking money from a vulnerable adult, and now they refuse to help the person who has been assigned by the probate court as her guardian.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Northtown Branch at Minneapolis, MN
Was this review helpful to you? Yes, No Report Abuse
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