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The Huntington National Bank, Review
The Huntington National Bank, Review
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Love the warm customer service
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by Jessespx, Aug. 22, 2015
The bank tellers at this branch are friendly, professional representatives of Huntington Bank. I regularly choose to bank at this location because of the exceptional personnel.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Polaris Branch at Columbus, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jessespx, Aug. 22, 2015
The bank tellers at this branch are friendly, professional representatives of Huntington Bank. I regularly choose to bank at this location because of the exceptional personnel.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Polaris Branch at Columbus, OH
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by dbsnone 2016-01-09 08:48:25
I fill I was done wrong by huntington bank I was made to close my accounts or they what close them for me that's what letter say No explanation was told to call a number and when I did a recorder said leave my number they will get back with me I did call multiple time not to annoy them but to get some answers why my accounts had to close down they gave me no explain none was giving I was treated like a criminal why it was my accounts I should of had o that right to no why that decision was made what is people have no rights about their own belonging what a business decision and having an account managing it your way along as their is no fraud I need a explanation are at the bank only to make them money what happen to security for people220
St Clair Shores Branch
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by liam1222, Aug. 13, 2015
I would say this bank branch stands out from the rest. The manager Erica is phenomenal and so understanding. She helped me to understand some things the 1800 number could not help me with. She was very clear and made sure things that were wrong with my account were corrected right then and there before I left her office. She has a great personality and is wonderful with her customers. I highly recommend this Bank branch!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, St. Clair Shores Branch at Saint Clair Shores, MI
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby liam1222, Aug. 13, 2015
I would say this bank branch stands out from the rest. The manager Erica is phenomenal and so understanding. She helped me to understand some things the 1800 number could not help me with. She was very clear and made sure things that were wrong with my account were corrected right then and there before I left her office. She has a great personality and is wonderful with her customers. I highly recommend this Bank branch!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, St. Clair Shores Branch at Saint Clair Shores, MI
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Mr
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by sideburns, Feb. 18, 2015
I have found the personnel at the Sault branch to be most helpful and very friendly.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Sault Ste. Marie Branch at Sault Sainte Marie, MI
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby sideburns, Feb. 18, 2015
I have found the personnel at the Sault branch to be most helpful and very friendly.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Sault Ste. Marie Branch at Sault Sainte Marie, MI
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Giant Eagle Branch / Broadview Hts.
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by Tennisgirl, Dec. 29, 2014
Most unprofessional branch of a financial institution I've ever done business with. I think they hire only former fast food workers. If it didn't have the Huntington name on it, I'd of thought it was run by the attorney on Breaking Bad. Too many examples of unprofessionalism that would make your toes curl...
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Broadview Heights Giant Eagle Branch at Broadview Heights, OH
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Tennisgirl, Dec. 29, 2014
Most unprofessional branch of a financial institution I've ever done business with. I think they hire only former fast food workers. If it didn't have the Huntington name on it, I'd of thought it was run by the attorney on Breaking Bad. Too many examples of unprofessionalism that would make your toes curl...
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Broadview Heights Giant Eagle Branch at Broadview Heights, OH
7 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Great Bank
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by sherylH, Dec. 20, 2014
Great staff, friendly and helpful. They never fail to make sure that things are settled and working for me and the wait time is minimal at worst. Usually I walk right in and out.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Griswold Street Branch at Port Huron, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby sherylH, Dec. 20, 2014
Great staff, friendly and helpful. They never fail to make sure that things are settled and working for me and the wait time is minimal at worst. Usually I walk right in and out.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Griswold Street Branch at Port Huron, MI
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Good hometown bank
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by dukewilliam, Dec. 14, 2014
This bank has what they call 24 hour overdraft protection If a customer overdrafts his account he has 24 hours to rectify this with NO PENALTY i find their employees helpful and courteous and their telephone banking (where a customer can check balances, transactions ,or speak to a LIVE operator every day ) is great Only thing I do not like is their lobby hours (9am-5 pm M-F and closing at 12 on Saturday) is very inconvenient
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, Newcomerstown Branch at Newcomerstown, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dukewilliam, Dec. 14, 2014
This bank has what they call 24 hour overdraft protection If a customer overdrafts his account he has 24 hours to rectify this with NO PENALTY i find their employees helpful and courteous and their telephone banking (where a customer can check balances, transactions ,or speak to a LIVE operator every day ) is great Only thing I do not like is their lobby hours (9am-5 pm M-F and closing at 12 on Saturday) is very inconvenient
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, Newcomerstown Branch at Newcomerstown, OH
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Home loan
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by Brownbear2, Dec. 11, 2014
Karen Thompson ignored my calls and when I finally became angry, she dumped me. I had 3 lender agents during the home loan process. None communicated to each other so I was asked for the same information more than once. When I was told I had everything submitted to finish the process, My husband received a call stating that I need to provide more paperwork information. The worst of the 3 by far was Karen Thompson. She has no people skills.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Suncrest Branch at Morgantown, WV
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Brownbear2, Dec. 11, 2014
Karen Thompson ignored my calls and when I finally became angry, she dumped me. I had 3 lender agents during the home loan process. None communicated to each other so I was asked for the same information more than once. When I was told I had everything submitted to finish the process, My husband received a call stating that I need to provide more paperwork information. The worst of the 3 by far was Karen Thompson. She has no people skills.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Suncrest Branch at Morgantown, WV
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Worst Bank EVER!!!!!!!
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by TrishC, Oct. 23, 2014
I have an auto loan with Huntington. Worst mistake I ever made. Get this!! My car was repossessed yesterday over $128!!! I called and had the customer service representative note that my account my payment was going to be late this month (I was not behind, I just needed more time this month). I informed the customer service rep that I would make a partial payment and pay the balance on Friday. I made the partial payment and had a balance due of $128. The following months payment wasn't even due yet. My account reflected an amount due of $128!! I was not months behind or anything. I owed $128 and they came and repossessed my car!! Who repo's a car over $128?????? HUNTINGTON BANK!! Seriously?? $128???? Unbelievable!! There customer service is rude and unhelpful. Their banking practices should be illegal. I am not sure why they even give out auto loans, because if you don't make your monthly payment in full, they repo your car. You don't even have to be behind on your payments. THIS IS THE WORST BANK EVER!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Operations Center Branch at Columbus, OH
13 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby TrishC, Oct. 23, 2014
I have an auto loan with Huntington. Worst mistake I ever made. Get this!! My car was repossessed yesterday over $128!!! I called and had the customer service representative note that my account my payment was going to be late this month (I was not behind, I just needed more time this month). I informed the customer service rep that I would make a partial payment and pay the balance on Friday. I made the partial payment and had a balance due of $128. The following months payment wasn't even due yet. My account reflected an amount due of $128!! I was not months behind or anything. I owed $128 and they came and repossessed my car!! Who repo's a car over $128?????? HUNTINGTON BANK!! Seriously?? $128???? Unbelievable!! There customer service is rude and unhelpful. Their banking practices should be illegal. I am not sure why they even give out auto loans, because if you don't make your monthly payment in full, they repo your car. You don't even have to be behind on your payments. THIS IS THE WORST BANK EVER!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Operations Center Branch at Columbus, OH
13 of 16 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by smitty1950 2016-05-27 10:21:55
the last payment was due on last date of 22 of May and I sent it out on the 18th which should have give it plenty of time to get there, but I think they just didn't open until the 24th so they could charge me a late fee
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by Knox 2016-09-23 21:49:14
I had a car loan with this bank and I found out. They was always helpful, I paid my loan off in full in a 1 1/2 early, they give me an interest refund. Thanks!
customer
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by Sarge, Oct. 22, 2014
The northport branch is the friendliest and most helpful branch I've ever banked at. The Branch in Leland is also great...Huntingtion is a super bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Northport Branch at Northport, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Sarge, Oct. 22, 2014
The northport branch is the friendliest and most helpful branch I've ever banked at. The Branch in Leland is also great...Huntingtion is a super bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Northport Branch at Northport, MI
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no associate banks in California and ridiculous customer service
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by irishlass, Oct. 03, 2014
The customer service was rude and unhelpful. When escalated to a supervisor I was told that there are no affiliate banks in California to cash the National Mortgage Settlement Checks and there was no personal way to cash this check without using a 3rd party Cash checking facility. It is a National Mortgage Settlement but not a national bank? And, when investigating the branches it appears it affiliates with more offshore than on shore!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby irishlass, Oct. 03, 2014
The customer service was rude and unhelpful. When escalated to a supervisor I was told that there are no affiliate banks in California to cash the National Mortgage Settlement Checks and there was no personal way to cash this check without using a 3rd party Cash checking facility. It is a National Mortgage Settlement but not a national bank? And, when investigating the branches it appears it affiliates with more offshore than on shore!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
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by Frank0920 2014-10-16 19:36:00
I would be guessing that you do not have an account at the Huntington. It is not a matter of what entity the paper was drawn on, but one of validity of the transaction. First, if unknown or not a customer of the bank, they have no obligation whatsoever to do business with you. If the paper could not be verified with the drawn on institution as a current obligation that would also be a problem. Above all, why would you be attempting to cash an instrument like that? I think you are probably inept financially and don't understand the risk of ANY entity, casually processing that type of request.
by Frank0920 2014-10-16 19:39:15
I would be guessing that you do not have an account at the Huntington. It is not a matter of what entity the paper was drawn on, but one of validity of the transaction. First, if unknown or not a customer of the bank, they have no obligation whatsoever to do business with you. If the paper could not be verified with the drawn on institution as a current obligation that would also be a problem. Above all, why would you be attempting to cash an instrument like that? I think you are probably inept financially and don't understand the risk of ANY entity, casually processing that type of request.
by Frank0920 2014-10-16 19:39:31
I would be guessing that you do not have an account at the Huntington. It is not a matter of what entity the paper was drawn on, but one of validity of the transaction. First, if unknown or not a customer of the bank, they have no obligation whatsoever to do business with you. If the paper could not be verified with the drawn on institution as a current obligation that would also be a problem. Above all, why would you be attempting to cash an instrument like that? I think you are probably inept financially and don't understand the risk of ANY entity, casually processing that type of request.
by Frank0920 2014-10-16 19:40:43
I would be guessing that you do not have an account at the Huntington. It is not a matter of what entity the paper was drawn on, but one of validity of the transaction. First, if unknown or not a customer of the bank, they have no obligation whatsoever to do business with you. If the paper could not be verified with the drawn on institution as a current obligation that would also be a problem. Above all, why would you be attempting to cash an instrument like that? I think you are probably inept financially and don't understand the risk of ANY entity, casually processing that type of request.
horrible service
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by clark0920, Jul. 01, 2014
The huntington banks in noblesville and westfield are the worst banks i have ever had to deal with. I have been having problems with someone taking money out of my account for a month now and they still have not stopped it or even looked into it.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Noblesville Branch at Noblesville, IN
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby clark0920, Jul. 01, 2014
The huntington banks in noblesville and westfield are the worst banks i have ever had to deal with. I have been having problems with someone taking money out of my account for a month now and they still have not stopped it or even looked into it.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Noblesville Branch at Noblesville, IN
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by irishlass 2014-10-03 14:27:19
The Huntington National Bank is the name of the institution on the National Mortgage Settlement checks seen. Calling the bank to find out where a sister branch in the area to cash it has lead to a very strange answer. The customer service representative at 800-480-2265 says he does not have that information and the check can be taken into any bank such as BofA, Chase, Citi and it is up to them to cash it or not. When Spencer was further pressed to ask if they were sister branches he said he did not have that information. After escalation of the request for a bank to cash it at the man got rude and said it was not a priority to know that answer and the managers were busy with other more important calls. (how does he know what the calls are about?) now comes Winston, the supervisor, and we are told there is no associate branch and he said that even if I took it into a Huntington branch the branch may make an account be opened to deposit it first to make sure it can clear?? What the heck? Clear? It would be your darn bank cashing it! You don't trust yourself? So, without a bank account he suggested a third party/friend do it. So, let's get this straight, no account and no branch less than 2000 miles away and a third party check cashing place will charge 10%...hmmmm...sounds like a scam again.
by Bob1973 2014-10-11 04:29:21
Out of all the Huntington banks this one is by far the worst I have attended. There is a lady named Connie there is extremely rude and unwelcoming. I just felt extremely mistreated and am just glad the other Huntington banks don't have people like her working there or I would have to change banks.
Mrs. Patricia Ann Jackson
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by Moorman14, May. 12, 2014
I first learned about Huntington Bank through a brochure sent in the mail I called to see if I qualified to open an account and I was accepted open a checking and saving account I am a very very very Happy customer.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Jackson-Airport Road Meijer Branch at Jackson, MI
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Moorman14, May. 12, 2014
I first learned about Huntington Bank through a brochure sent in the mail I called to see if I qualified to open an account and I was accepted open a checking and saving account I am a very very very Happy customer.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Jackson-Airport Road Meijer Branch at Jackson, MI
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by Cerise 2015-10-15 15:39:35
I love Hunington Bank!!!! Best bank I have ever used. The staff is always sooo friendly and compleatly go out of their way for you. I have never in my life felt anything at all for a bank but this one makes you seriously feel like you are a millionaire celebrity!!! I will never again switch banks because this one it truly the Best at Airport Rd Meijer Jackson,Michigan
Huntington Bank Farmington Michigan 12 mile
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by Coca, Apr. 21, 2014
I love Huntington Bank. Been with them for over 10 years. All the staff are great, Sashi, Lisa and Rob. Never had any problem with any of the employees or the bank. I would definitely refer anyone to this bank...
Very friendly employees
Yola
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Farmington Hills Branch at Farmington, MI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Coca, Apr. 21, 2014
I love Huntington Bank. Been with them for over 10 years. All the staff are great, Sashi, Lisa and Rob. Never had any problem with any of the employees or the bank. I would definitely refer anyone to this bank...
Very friendly employees
Yola
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Farmington Hills Branch at Farmington, MI
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Zionsville branch is excellent
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by retirees, Mar. 24, 2014
Everyone who works at the Zionsville, Indiana branch is wonderful to help with all sorts of needs. They have gone above and beyond what I ever expected when my mother passed away (she did not bank with them, I did) and the branch manager spent a long time on my problems related to her savings bonds and other things. The tellers are always friendly and eager to help. Sometimes they seem to be a bit understaffed at the drive thru window, and a line forms at the door on occassion, but I love them and appreciate them.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Zionsville Branch at Zionsville, IN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby retirees, Mar. 24, 2014
Everyone who works at the Zionsville, Indiana branch is wonderful to help with all sorts of needs. They have gone above and beyond what I ever expected when my mother passed away (she did not bank with them, I did) and the branch manager spent a long time on my problems related to her savings bonds and other things. The tellers are always friendly and eager to help. Sometimes they seem to be a bit understaffed at the drive thru window, and a line forms at the door on occassion, but I love them and appreciate them.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Zionsville Branch at Zionsville, IN
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michelle montanez
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by montanez, Mar. 13, 2014
excellen t over the phone review when i travel
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, S Center Road Meijer Road at Burton, MI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby montanez, Mar. 13, 2014
excellen t over the phone review when i travel
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, S Center Road Meijer Road at Burton, MI
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Sux 2014
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by HL1221, Feb. 22, 2014
Wow...I don't even know what to say about the very poor customer service from this company. Weeks upon weeks to refi in to a personal credit line. They had all the paperwork, but lost it several times. Unauthorized withdraws by mistake, then complicated process to get MY money back. It's a nightmare..i'm going with Chase.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Olde Sawmill Branch at Dublin, OH
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HL1221, Feb. 22, 2014
Wow...I don't even know what to say about the very poor customer service from this company. Weeks upon weeks to refi in to a personal credit line. They had all the paperwork, but lost it several times. Unauthorized withdraws by mistake, then complicated process to get MY money back. It's a nightmare..i'm going with Chase.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Olde Sawmill Branch at Dublin, OH
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Very lazy staff!!!!
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by 12comp, Feb. 22, 2014
This branch seems to have an extremely lazy bunch of individuals in the offices!! I'm waiting on my lunch break to see someone, but you have to finish your 64 ounce soft drink. Nothing g more annoying!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Fishers East 96th St. Branch at Fishers, IN
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 12comp, Feb. 22, 2014
This branch seems to have an extremely lazy bunch of individuals in the offices!! I'm waiting on my lunch break to see someone, but you have to finish your 64 ounce soft drink. Nothing g more annoying!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Fishers East 96th St. Branch at Fishers, IN
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Very lazy staff!!!!
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by 12comp, Feb. 22, 2014
This branch seems to have an extremely lazy bunch of individuals in the offices!! I'm waiting on my lunch break to see someone, but you have to finish your 64 ounce soft drink. annoying!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Fishers East 96th St. Branch at Fishers, IN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 12comp, Feb. 22, 2014
This branch seems to have an extremely lazy bunch of individuals in the offices!! I'm waiting on my lunch break to see someone, but you have to finish your 64 ounce soft drink. annoying!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Huntington National Bank, Fishers East 96th St. Branch at Fishers, IN
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Happy with Huntington Bank
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by dollhouselady, Feb. 17, 2014
You cant beat Huntington Bank the staff is friendly and professional - the hours are fantastic and I got paid a bonus of $100.00 just to open my account!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Legacy Village Giant Eagle Branch at Cleveland, OH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dollhouselady, Feb. 17, 2014
You cant beat Huntington Bank the staff is friendly and professional - the hours are fantastic and I got paid a bonus of $100.00 just to open my account!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Huntington National Bank, Legacy Village Giant Eagle Branch at Cleveland, OH
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Horrible manager
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Waiting Time
Other Services
by Watchout, Jan. 19, 2014
This branch manager is not fit to do his job, he has no customer skills at all. I made a deposit, the next day they withdrew $1500 out of my account. Without any explanation, after 8 days I get a letter in the mail calculation error. The deposit slip showed no error and assumed it's my fault. The stupid manager (Vince) tells me there's nothing he can do and I should call customer service and fight my own battles. After arguing with him for six weeks back and forth nothing got done. He came up with all sorts of excuses and treated me like crap, I gave him hell in return. I complained to corporate, to his manager. Spoke with her and she said she will investigate and get back to me in a few days, it's going on 10 days and no word from her. In a few days I'll have to go up the ladder.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, Broadview Heights Giant Eagle Branch at Broadview Heights, OH
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Watchout, Jan. 19, 2014
This branch manager is not fit to do his job, he has no customer skills at all. I made a deposit, the next day they withdrew $1500 out of my account. Without any explanation, after 8 days I get a letter in the mail calculation error. The deposit slip showed no error and assumed it's my fault. The stupid manager (Vince) tells me there's nothing he can do and I should call customer service and fight my own battles. After arguing with him for six weeks back and forth nothing got done. He came up with all sorts of excuses and treated me like crap, I gave him hell in return. I complained to corporate, to his manager. Spoke with her and she said she will investigate and get back to me in a few days, it's going on 10 days and no word from her. In a few days I'll have to go up the ladder.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on The Huntington National Bank, Broadview Heights Giant Eagle Branch at Broadview Heights, OH
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Amanda31 2014-02-26 10:41:54
I'm having the same issues with them! The "manager" said she'll get back with me by Friday. Right!
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