The Fidelity Deposit and Discount Bank, Call Center Branch

Name:The Fidelity Deposit and Discount Bank, Call Center Branch
Full Service Cyber Office
Review:2 client reviews
Location:338. N Washington Ave
Scranton, PA 18503

Lackawanna County
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Phone:570-504-8001
Branch Deposit:$3,553,000
FDIC Cert:#11868
Established:2005-08-01


The Bank

Name:The Fidelity Deposit and Discount Bank
Concentration:Commercial Lending Specialization
Established:1903-05-11
FDIC Insurance:1934-01-01
Holden By:Fidelity D&D Bcorp Inc
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:14, view all, view on map
Website:http://www.bankatfidelity.com
Total Assets:$1,013,614,000
Total Deposits:$835,799,000
Total Equity Capital:$107,115,000
Total Domestic Office Deposits:$835,799,000
Net Income:$12,876,000
Quarterly Net Income:$3,257,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:12%
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Client Review

2 client reviews of The Fidelity Deposit and Discount Bank scored 3 out of 5.

Great experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Enlightened, Apr. 09, 2013

Recently an organization that I am a officer of obtained a line of credit loan from the Peckville office. Susan Colborn, the branch manager, was extremely professional and polite. Every one we came in contact with at the bank was really polite.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on The Fidelity Deposit and Discount Bank, Peckville Branch at Peckville, PA
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very poor service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by excustomer, Jan. 02, 2013

long story short, if you dont like your job, find a new one. a recent encounter with a teller, a new asian woman at the bank, reminded me how low a priority customer service has become for these banks. fidelity should be ashamed to have this horrid woman as an employee.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Fidelity Deposit and Discount Bank, Green Ridge Branch at Scranton, PA
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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