The Eastern Colorado Bank, Review

The Eastern Colorado Bank, Review

Average rating stars based on 2 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
Great Bank!
 5star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by Unique, Sep. 25, 2015

I have been with this bank and have always received a smile and personal acknowledgement when I walked in the lobby or pulled into the drive up window.
The group there is professional and works hard to assist us in building our business.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Eastern Colorado Bank, Burlington Branch at Burlington, CO
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Very Poor Customer Service
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by DJohnson819, Dec. 17, 2012

Recent experiences at this bank are causing us to reconsider banking with this institution. If you value customer service (both policies reflective of customr concern as well as general attitude) you would do well to choose a different bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Eastern Colorado Bank, Garden Of The Gods Bank--a Branch Of at Colorado Springs, CO
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by MH949804 2013-05-29 23:19:25
I apologize that we did not live up to your expectations.  Your complaint did not detail what occurred but we'd be interested in speaking to you directly on how we can improve our customer service and address your concerns.  Please contact us at your earliest convenience.  Megan Harmon, Regional President/COO (719-955-0633)

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