Full Service Brick and Mortar Office
Review: 2.5star397 client reviews
Location:900 Queen St
Southington, CT 06489

Hartford County
View Other Branches
Branch Deposit:$151,560,000
FDIC Cert:#18409

The Bank

Name:TD Bank
Concentration:All Other Over 1 Billion
FDIC Insurance:07/01/1961
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1175, view all, view on map
Total Assets:$369,859,969,000
Total Deposits:$298,344,717,000
Total Equity Capital:$46,758,867,000
Total Domestic Office Deposits:$298,344,717,000
Net Income:$34,716,000
Quarterly Net Income:$34,716,000

Client Review

397 client reviews of TD Bank scored 2.5 out of 5.

Worst experiences ever not the usual
 1star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Goodgeo30, Aug. 27, 2020

I understand due to COVID wait times for any services can be delayed, keeping that in mind this wait time was extremely longer than usual due to the rude customer service provided by two of the drive-thru bank staff. I had waited over 20m while parked at the teller just to deposit funds. The teller waited to tell me after waiting 10m and taking care if others customers that it will take longer due to “she had to take a few staples out from the funds I gave her”! Ridiculous she and her co worker was very rude. I’m unsure of the two staff members names but here is a lovely description: the young woman with loud Long painted PINK nails short and Barney shaped with black/ brown hair. The male co worker Young tall slinky super thin should realize next Time before making comments about customers to turn the intercom off next time! I hope to never use this drive thru location again! I was always a fan of TD for many years due to this I will definitely look for other banking options!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Southington-Queen St. Branch at Southington, CT
Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by pappy2 2020-12-08 08:32:01
I had a similar experience at the Cedarbridge Ave. Branch in Brick, NJ where a young male teller FREQUENTLY made abnoxious comments about CUSTOMERS IN LINE with an open mic. They really don't train their employees too well and i am a 20 yr. customer.
by Henrry 2021-02-01 11:27:19
She’s absolutely right the people that TD bank is hiring now are not experienced,are poorly trained-they’re not people oriented and very loud and unprofessional..
I’ve been to several locations such as bowie,Annapolis,NY ,NJ  and DC.. For the pass 15 years I’ve seen a decline With professionalism..They lie and steal watch your account. I have remove the bulk of my asset out of the bank.. watch your money in Td

All Reviews...

Banks Nearby

Santander Bank, N.A., SOUTHINGTON BRANCH (1.2 miles)
Full Service Brick and Mortar Office
235 Queen St
Southington, CT 06489
Limited Service Retail Office
720 Pleasant St
Southington, CT 06489
Manufacturers and Traders Trust Company, PLAINVILLE EAST BRANCH (1.8 miles)
Full Service Brick and Mortar Office
117 East St
Plainville, CT 06062
Ion Bank, Southington Branch Office (2.1 miles)
Full Service Brick and Mortar Office
376 North Main Street
Southington, CT 06489
Webster Bank, PLAINVILLE BRANCH (2.2 miles)
Full Service Brick and Mortar Office
51 E Main St
Plainville, CT 06062