Full Service Brick and Mortar Office
Review: 2.5star397 client reviews
Location:249 Bank St
Seymour, CT 06483

New Haven County
View Other Branches
Branch Deposit:$80,316,000
FDIC Cert:#18409

The Bank

Name:TD Bank
Concentration:All Other Over 1 Billion
FDIC Insurance:07/01/1961
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1181, view all, view on map
Total Assets:$366,251,931,000
Total Deposits:$304,494,312,000
Total Equity Capital:$45,315,182,000
Total Domestic Office Deposits:$304,494,312,000
Net Income:$1,922,024,000
Quarterly Net Income:$882,579,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:8%

Client Review

397 client reviews of TD Bank scored 2.5 out of 5.

Beware of the Seymour TD Bank location.
 1star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
by Stephanie79, Aug. 06, 2019

I am not surprised this establishment is rated a 2.6 out of 5. It should be noted they have awful customer service and poor management. As a long time customer, I was insulted and treated as if I was a Criminal by the Teller Supervisor (Dominic Filippone Employee# 5961033). Filippone has unsatisfactory customer service skills and would benefit from additional training. I came into the branch after closing my account and received a “refund” for what should have been a payment towards a gas company. The teller supervisor Dominic Filippone, told me that the check I received from TD Bank was a counterfeit check as “it was not the right size, the color was off, along with the perforation.” He further stated “he had no idea how I had obtain this check as his establishment did not mail it to me.” It should be noted that a few days later after Filippone conducted some additional research he finally figured out that the check I received was not counterfeit as he first claimed. You would think I would have received an apology, instead he proceeded to tell me he would not refund the fee I was asking for, which I obtained due to the banks mistake. He indicated that because I no longer had an account with their bank there was nothing that could be done. Please NEVER do business with this establishment. Based upon my experience I will NEVER do business with TD Bank. Not only do they have atrocious security, but apparently their staff do not  receive adequate training which is why I took my business elsewhere. Whatever happened to the customer is always right? Not at the Seymour TD Bank location!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Seymour Branch at Seymour, CT
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