TD Bank, ROCKLAND BRANCH
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395 client reviews
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| Name: | TD Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1852 |
| FDIC Insurance: | 07/01/1961 |
| Holden By: | TORONTO-DOMINION BANK THE |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1169, view all, view on map |
| Website: | www.td.com/us/en/personal-banking |
| Total Assets: | $386,799,237,000 |
| Total Deposits: | $329,741,187,000 |
| Total Equity Capital: | $42,576,090,000 |
| Total Domestic Office Deposits: | $329,741,187,000 |
| Net Income: | $4,016,096,000 |
| Quarterly Net Income: | $915,840,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
395 client reviews of TD Bank scored 2.5 out of 5.
Terrible Customer Service by Managers in this Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by york1984, Oct. 10, 2012
I have had several very negative experiences dealing with the managers at this TD branch. Alan and Sonia have both made me feel like they don't have time to deal with a low balance customer like myself. They are rude and do not have the people skills required in this type of job. I went to Alan for assitance with an issue regarding my account today and his exact words were "I don't know what to tell you" (and he didn't even pull up my account to look at what I needed help with). I work in customer service myself, and I find this treatment unacceptable. I will never go back to that branch, I would rather drive further to Thomaston to get better customer service. Shame on them for charging so many fees and then treating people so poorly.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Rockland Branch at Rockland, ME
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby york1984, Oct. 10, 2012
I have had several very negative experiences dealing with the managers at this TD branch. Alan and Sonia have both made me feel like they don't have time to deal with a low balance customer like myself. They are rude and do not have the people skills required in this type of job. I went to Alan for assitance with an issue regarding my account today and his exact words were "I don't know what to tell you" (and he didn't even pull up my account to look at what I needed help with). I work in customer service myself, and I find this treatment unacceptable. I will never go back to that branch, I would rather drive further to Thomaston to get better customer service. Shame on them for charging so many fees and then treating people so poorly.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Rockland Branch at Rockland, ME
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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