TD Bank, Old Bridge Route 9 Branch

Name:TD Bank, Old Bridge Route 9 Branch
Full Service Brick and Mortar Office
Review:384 client reviews
Location:1398 Highway 9
Old Bridge, NJ 08857

Middlesex County
View Other Branches
 
Phone:732-525-1227
Office Hours:Sun: 11:00 to 16:00
Mon: 08:30 to 17:00
Tue: 08:30 to 17:00
Wed: 08:30 to 17:00
Thu: 08:30 to 20:00
Fri: 08:30 to 20:00
Sat: 08:30 to 15:00
Drive-up Hours:Mon-Fri 7:30-8:00
Sat 7:30-6:00
Sun 11:00-4:00
Branch Deposit:$166,195,000
FDIC Cert:#18409
Established:2004-11-20


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank, The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1247, view all, view on map
Website:www.td.com/us/en/personal-banking
Total Assets:$305,418,987,000
Total Deposits:$258,573,086,000
Total Equity Capital:$40,536,130,000
Total Domestic Office Deposits:$258,573,086,000
Net Income:$1,367,650,000
Quarterly Net Income:$715,713,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

384 client reviews of TD Bank scored 2.5 out of 5.

Laughing Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TheOutlaws, Dec. 22, 2013

I walk in trying to do business and all I see is the manager in the back laughing and howling into the phone. I don't understand what is so funny. There are people waiting on line and all the employees are running around and she is laughing and howling into the phone. I don't know how you can hire a manager like that. This is a really good bank but your location has a terrible manager!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Old Bridge Route 9 Branch at Old Bridge, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by Anonymous12390 2014-04-08 15:07:46
Same here, terrible service. No one can fire her because she plays the racial card. I don't have problem with her being black, but making me wait in line for 15 mins (not exaggerating) while she's laughing on the phone...that's not good service. She doesn't do anything and puts all the burden on the assistant manager.
BRANCHMANAGERIS MRS.I DONOTHING
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by IMISSSADIE, Jul. 12, 2013

THIS WAS THE BEST RUN BANK THAT I'VE EVER USED.I HAD COMPLIMENTED THE MANAGER SEVERAL TIMES ON THE GREAT SERVICE.SOMETHING MUST HAVE DISCOURAGED THE LADY IN CHARGE BECAUSE SHE DID A COMPLETE 180 OVERNIGHT.MAYBE IT WAS SOMETHING SHE ATE.SHE USED TO TAKE CARE OF HER BUSINNESS CUSTOMERS LIKE THEY WERE VALUED FRIENDS. NOW,SHE WILL TELL THESE SAME CUSTOMERS THAT THERE ARE OTHER BANKS TO USE. SMILILING AND LAUGHING AS LOUD AS SHE CAN WHILE DOING SO. INFACT, ANYTIME YOU GO TO THAT BRANCH, YOU CAN HEAR HER HOWLING AWAY ON THE PHONE AVOIDING THE CUSTOMERS WAITING FOR HER. IT'S A SHAME,HER TELLERS CONSIST OF SOME OF THE NICEST, MOST EFFICENT GIRLS THAT YOU HAVE EVER ENCOUNTERED. WHEN I FILED A COMPLAINT WITH THE PEOPLE IN CHARGE, I TOLD THEM IT WAS AS IF CUSTOMER SERVICE LEFT THIS BRANCH WITH THE COMMERCE BANK NAME! (IN REGARDS TO THE FINE LADY I'VE BEEN SPEAKING OF ONLY)

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Old Bridge Route 9 Branch at Old Bridge, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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