TD Bank, OLD BRIDGE BRANCH
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397 client reviews
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| Name: | TD Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1852 |
| FDIC Insurance: | 07/01/1961 |
| Holden By: | TORONTO-DOMINION BANK THE |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1138, view all, view on map |
| Website: | www.td.com/us/en/personal-banking |
| Total Assets: | $372,778,425,000 |
| Total Deposits: | $297,222,261,000 |
| Total Equity Capital: | $46,598,514,000 |
| Total Domestic Office Deposits: | $297,222,261,000 |
| More... | |
Client Review
397 client reviews of TD Bank scored 2.5 out of 5.
Nearly shortchanged on CD interest
Overall Rating
Office Environment & Staff
Waiting Time
by StarD, Mar. 07, 2015
I went to redeem two 13-month CDs that had matured. Diane showed me the amount I was to receive. The amount was lower than what I had been expecting based on my monthly statements. She said that was what her "computer" was showing. Luckily I had brought with me my two letters from TD reminding me that my CDs were about to mature. On the top of each letter was the dollar value amount of my CD, which was greater than the amount Diane's computer was showing. So she goes to the area behind the tellers and says she is going to check what the right $ amount should be. Lo and behold, she comes back and tells me that I was right. But she offered no explanation why her computer showed a lesser amount than what I was due. Makes me wonder how many people have been shortchanged on their interest. Lesson here - bring your OWN documentation. Don't rely on what their computers say!
Also, this branch is severely understaffed on weekends, when most people do their banking.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Old Bridge Branch at Old Bridge, NJ
11 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby StarD, Mar. 07, 2015
I went to redeem two 13-month CDs that had matured. Diane showed me the amount I was to receive. The amount was lower than what I had been expecting based on my monthly statements. She said that was what her "computer" was showing. Luckily I had brought with me my two letters from TD reminding me that my CDs were about to mature. On the top of each letter was the dollar value amount of my CD, which was greater than the amount Diane's computer was showing. So she goes to the area behind the tellers and says she is going to check what the right $ amount should be. Lo and behold, she comes back and tells me that I was right. But she offered no explanation why her computer showed a lesser amount than what I was due. Makes me wonder how many people have been shortchanged on their interest. Lesson here - bring your OWN documentation. Don't rely on what their computers say!
Also, this branch is severely understaffed on weekends, when most people do their banking.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Old Bridge Branch at Old Bridge, NJ
11 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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