TD Bank, Norwalk/Westport Branch

Name:TD Bank, Norwalk/Westport Branch
Full Service Brick and Mortar Office
Review:388 client reviews
Location:437 Westport Avenue
Norwalk, CT 06851

Fairfield County
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Phone:203-845-0227
Branch Deposit:$78,066,000
FDIC Cert:#18409
Established:2006-12-09


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1226, view all, view on map
Website:www.td.com/us/en/personal-banking
Total Assets:$383,966,526,000
Total Deposits:$331,863,100,000
Total Equity Capital:$42,596,189,000
Total Domestic Office Deposits:$331,863,100,000
Net Income:$433,611,000
Quarterly Net Income:$294,532,000
Return on Equity:2%
Quarterly Return on Equity:3%
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Client Review

388 client reviews of TD Bank scored 2.5 out of 5.

Worst experiences ever not the usual
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Goodgeo30, Aug. 27, 2020

I understand due to COVID wait times for any services can be delayed, keeping that in mind this wait time was extremely longer than usual due to the rude customer service provided by two of the drive-thru bank staff. I had waited over 20m while parked at the teller just to deposit funds. The teller waited to tell me after waiting 10m and taking care if others customers that it will take longer due to “she had to take a few staples out from the funds I gave her”! Ridiculous she and her co worker was very rude. I’m unsure of the two staff members names but here is a lovely description: the young woman with loud Long painted PINK nails short and Barney shaped with black/ brown hair. The male co worker Young tall slinky super thin should realize next Time before making comments about customers to turn the intercom off next time! I hope to never use this drive thru location again! I was always a fan of TD for many years due to this I will definitely look for other banking options!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Southington-Queen St. Branch at Southington, CT
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Terrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Deirdre, Jul. 23, 2020

TD bank has handled the pandemic badly. The customer service and waiting time at one window is atrocious. I have since closed all my accounts there.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, North Conway Branch at North Conway, NH
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General
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mariacamarasuq, Mar. 27, 2020

I when to TD bank at 125 street and 8 ave at harlem to get access to my save deposit the workers sait they don’t allow to nobody without an appointment I been calling the last 9 days from 9:00Am-11:00Am nobody answered the phone the phone ring 3 times and said thank you for calling TD bank at 125 street and harlem we can get to your call at the moment and the phone keep ringing no one answer or they will pick and Hangup right away without talking

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 125th Street/Harlem Branch at New York, NY
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All Reviews...

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