Home > Massachusetts Banks > Needham Heights Banks > TD Bank Needham Heights > TD Bank, NEEDHAM BRANCH
TD Bank, NEEDHAM BRANCH
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397 client reviews
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| Name: | TD Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1852 |
| FDIC Insurance: | 07/01/1961 |
| Holden By: | TORONTO-DOMINION BANK THE |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1138, view all, view on map |
| Website: | www.td.com/us/en/personal-banking |
| Total Assets: | $372,778,425,000 |
| Total Deposits: | $297,222,261,000 |
| Total Equity Capital: | $46,598,514,000 |
| Total Domestic Office Deposits: | $297,222,261,000 |
| More... | |
Client Review
397 client reviews of TD Bank scored 2.5 out of 5.
Worst Branch ever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by needham123, May. 03, 2013
This branch is very unprofessional. I am all for diversity in the work force but there is a huge cultural barrier here, to the point where it is uncomfortable to interact with. I have seen the manager being very abusive to her employees. she talks about race and booty calls. This store is a law suit waiting to happen.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby needham123, May. 03, 2013
This branch is very unprofessional. I am all for diversity in the work force but there is a huge cultural barrier here, to the point where it is uncomfortable to interact with. I have seen the manager being very abusive to her employees. she talks about race and booty calls. This store is a law suit waiting to happen.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Deliberate Manipulation of Credits Increased My Overdraft Fees
Overall Rating
Waiting Time
by DJNY, Jan. 16, 2013
Have been a loyal customer of TD Bank (formerly Commerce Bank) for years, have multiple business, personal, credit card handling and escrow accounts. I am pulling ALL accounts, as this bank deliberately failed to credit deposits until AFTER multiple overdraft fees of $35, $70, and then $105 had been charged, over a weekend. Bank manager claimed reversing the fees to correct the problem was "not in his authority".
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Timeby DJNY, Jan. 16, 2013
Have been a loyal customer of TD Bank (formerly Commerce Bank) for years, have multiple business, personal, credit card handling and escrow accounts. I am pulling ALL accounts, as this bank deliberately failed to credit deposits until AFTER multiple overdraft fees of $35, $70, and then $105 had been charged, over a weekend. Bank manager claimed reversing the fees to correct the problem was "not in his authority".
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Ariella 2013-07-16 18:10:36
This bank is impossible to deal with, overcharging late fees and denying any ability to fix problems. On a $20 charge on an invoice that was never delivered to a forwarding address, the bank charged the cardholder, a charitable organization, over $200 in late fees. It took numerous appeals to a branch manager to get most of the fees waived, but even after a $50 payment mailed 3 days before the due date, the bank claimed the payment was late and again refused to waive the late fees. DO NOT USE THIS BANK!!
Very satisfied
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bostonbaker, Sep. 07, 2011
We recently conducted some fairly complicated banking as new customers with TD Bank in Needham. All the employees went out of their way to help us. They also welcomed my little dog into their building on a particularly hot day. Susan Lanham was very knowledgable about our needs and have guided us through all the necessary steps. If Susan was not sure of an answer she immediately made calls and obtained the answer. She also checked in with us periodically with updates. I plan to move all my accounts to this bank. I give this branch 5 stars.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bostonbaker, Sep. 07, 2011
We recently conducted some fairly complicated banking as new customers with TD Bank in Needham. All the employees went out of their way to help us. They also welcomed my little dog into their building on a particularly hot day. Susan Lanham was very knowledgable about our needs and have guided us through all the necessary steps. If Susan was not sure of an answer she immediately made calls and obtained the answer. She also checked in with us periodically with updates. I plan to move all my accounts to this bank. I give this branch 5 stars.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Needham Branch at Needham Heights, MA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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