TD Bank, KENNEBUNK BRANCH
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397 client reviews
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| Name: | TD Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1852 |
| FDIC Insurance: | 07/01/1961 |
| Holden By: | TORONTO-DOMINION BANK THE |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1138, view all, view on map |
| Website: | www.td.com/us/en/personal-banking |
| Total Assets: | $372,778,425,000 |
| Total Deposits: | $297,222,261,000 |
| Total Equity Capital: | $46,598,514,000 |
| Total Domestic Office Deposits: | $297,222,261,000 |
| More... | |
Client Review
397 client reviews of TD Bank scored 2.5 out of 5.
Convenient but some employees have unpleasant attitudes
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by secretr, Mar. 30, 2013
I've been with this bank for a couple years. This particular branch used to have a very nice employee who usually served me. She knew exactly who my boyfriend and I were and she was always extremely helpful and went out of her way to make our experience a good one. She ended up leaving because she hated working for TD and began working at a competitor across the street. After she left, I really noticed the lack of respect and customer service provided by some of the other employees. There is one employee (always wear her brown hair in a ponytail, no makeup, clothes sloppy) who has been very rude to my mother and I on multiple occasions when we have stopped in to make deposits or exchange Canadian dollars. She is condescending and always blames the customer when she makes a mistake or is not explaining things clearly. She is the main reason I am rating the bank so low. I dread seeing her frowning face when I pull up to the window. I have dealt with one of the managers and she was quite nice and helpful. There is a blonde girl who is also very nice and helpful. Two of the other girls that have served me are constantly laughing at jokes their coworkers are making while they're serving me. They barely acknowledge that I'm there and push my deposit slip through to me with barely a "Have a nice day." It would be great if they would fire those few employees who offer poor service, I would like their bank much better, but from what I've heard TD offers poor benefits and employees who work for them are generally unhappy so it's hard to get good employees to stay.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Kennebunk Branch at Kennebunk, ME
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby secretr, Mar. 30, 2013
I've been with this bank for a couple years. This particular branch used to have a very nice employee who usually served me. She knew exactly who my boyfriend and I were and she was always extremely helpful and went out of her way to make our experience a good one. She ended up leaving because she hated working for TD and began working at a competitor across the street. After she left, I really noticed the lack of respect and customer service provided by some of the other employees. There is one employee (always wear her brown hair in a ponytail, no makeup, clothes sloppy) who has been very rude to my mother and I on multiple occasions when we have stopped in to make deposits or exchange Canadian dollars. She is condescending and always blames the customer when she makes a mistake or is not explaining things clearly. She is the main reason I am rating the bank so low. I dread seeing her frowning face when I pull up to the window. I have dealt with one of the managers and she was quite nice and helpful. There is a blonde girl who is also very nice and helpful. Two of the other girls that have served me are constantly laughing at jokes their coworkers are making while they're serving me. They barely acknowledge that I'm there and push my deposit slip through to me with barely a "Have a nice day." It would be great if they would fire those few employees who offer poor service, I would like their bank much better, but from what I've heard TD offers poor benefits and employees who work for them are generally unhappy so it's hard to get good employees to stay.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Kennebunk Branch at Kennebunk, ME
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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